Student Services Advisor: Enrollment & Academic Guidance

The California State University; San Bernardino (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

California State University, San Bernardino is seeking a Student and Academic Advisor in the College of Extended and Global Education. This role requires advising prospective and current online and on-campus students, guiding them through admissions and degree planning, and evaluating needs to ensure timely degree completion.

The position emphasizes data-driven recruitment and PaCE program promotions. The successful candidate will maintain student records, participate in admissions events, and

Qualifications

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field.
• Two years of professional experience in one of the student services program areas or a related field; master’s degree may substitute for one year of experience.

Responsibilities

• Provide information and guidance to prospective students regarding degrees, certificates and courses.
• Assist prospective and current students with enrollment and admission issues.
• Maintain accurate student information in the CRM system.
• Attend recruitment fairs and conduct information sessions for PaCE programs.
• Develop and track data reports on recruitment, applications and enrollment.

Skills

Interviewing

Counseling

Communication

CRM systems

Data analysis

Education

Bachelor's degree or equivalent

Master's degree substitution for experience

Tools

CRM software

Job description

California State University, San Bernardino is seeking a Student and Academic Advisor in the College of Extended and Global Education. This role requires advising prospective and current online and on-campus students, guiding them through admissions and degree planning, and evaluating needs to ensure timely degree completion.

The position emphasizes data-driven recruitment and PaCE program promotions. The successful candidate will maintain student records, participate in admissions events, and