Student Success & Admissions Advisor

California State University - San Bernardino; San Bernardino (CA); On-site; USD 57,000 - 81,000; Full time

Benefits offered by this job

Benefits package (medical, dental, and

CalPERS retirement

Education fee waiver

Job summary

California State University, San Bernardino seeks a Student and Academic Advisor to support PaCE programs, advise students, and guide them through admissions and degree options. Under supervision, you will provide information, assist with enrollment, and promote continuing education at recruitment events.

You will maintain CRM data, analyze recruitment and enrollment metrics, prepare reports, and collaborate with campus partners to resolve student issues and plan individualized program paths.

Qualifications

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field.
• Two years of professional experience in one of the student services program areas or related field; master's may substitute for one year.
• Master's degree may substitute for one year of professional experience.

Responsibilities

• Provide information and guidance to prospective students regarding degrees, certificates, and individual courses.
• Assist prospective and current students with enrollment and course/program completion issues.
• Evaluate student needs and provide guidance on available services.
• Maintain accurate student information in the CRM system.
• Attend recruitment fairs and information sessions to promote PaCE programs.
• Prepare reports on recruitment, applications, enrollment, and related data.
• Create individualized Student Program Plans for matriculated online students.

Skills

Interviewing

Counseling

Data analysis

CRM systems

Communication

Multicultural awareness

Education

Bachelor's degree in a related field

Master's degree

Tools

CRM software

Job description

California State University, San Bernardino seeks a Student and Academic Advisor to support PaCE programs, advise students, and guide them through admissions and degree options. Under supervision, you will provide information, assist with enrollment, and promote continuing education at recruitment events.

You will maintain CRM data, analyze recruitment and enrollment metrics, prepare reports, and collaborate with campus partners to resolve student issues and plan individualized program paths.