Student & Academic Advisor: Admissions & Recruitment

California State University-San Bernardino; San Bernardino (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

California State University-San Bernardino in the United States is seeking a Student and Academic Advisor to guide prospective students through degree and certificate options and assist with enrollment and admission processes. The role supports student retention services and PaCE program recruitment activities.

The advisor will coordinate data input, reporting, and analysis related to PaCE activities and work with campus partners to address student needs and provide information sessions at

Responsibilities

• Acquire prospective student information using basic interviewing and active listening skills to support program recruitment.
• Provide information and guidance to prospective students regarding degrees, certificates, and individual courses that align with their aptitudes, interests, and abilities.
• Assist prospective and current students with enrollment and/or course or program completion issues by applying sound judgment and knowledge of applicable standards.
• Evaluate student needs through basic interviewing and counseling techniques and provide guidance on available services.
• Advocate for student needs within the area of expertise and identify or recommend solutions in collaboration with campus partners.
• Maintain accurate student information and status within the department’s Customer Relationship Management (CRM) system.
• Attend recruitment fairs and provide information sessions to promote PaCE programs.
• Provide prospective students with information regarding the pre-admission process.
• Guide prospective students through the admissions process, including tracking and obtaining missing documents and transcripts until applicants are fully admitted or denied.
• Apply working knowledge of program practices, procedures, and activities to assist in developing and maintaining an information knowledge base.
• Assist staff in providing accurate and comprehensive program information in response to prospective student inquiries.

Job description

California State University-San Bernardino in the United States is seeking a Student and Academic Advisor to guide prospective students through degree and certificate options and assist with enrollment and admission processes. The role supports student retention services and PaCE program recruitment activities.

The advisor will coordinate data input, reporting, and analysis related to PaCE activities and work with campus partners to address student needs and provide information sessions at