Senior Academic Success & Retention Advisor

The California State University; San Bernardino (CA); On-site; USD 60,000 - 81,000; Full time

Job summary

California State University, San Bernardino is seeking an Academic Student Success Professional to advance campus-wide academic success programs and advising practices. The role leads data-driven improvements, collaborates with colleges and units, and provides highly complex advising for students facing academic difficulty.

The position emphasizes probation, dismissal, academic recovery, orientation, and registration support, with reporting to the Director of Academic Advising and a schedule

Qualifications

• Experience in advising students individually and in groups; ability to analyze complex student services problems.
• Knowledge of university academic policies and procedures; skills in data-informed decision making.

Responsibilities

• Advises students who are having serious academic difficulties.
• Helps students on academic notice, probation, dismissal, or returning after dismissal.
• Reviews student records and individual situations to determine appropriate actions.
• Explains and applies university academic policies and creates recovery plans for students.
• Learns and improves advising programs; leads probation and dismissal processes.
• Reviews and analyzes student data on retention, graduation, and academic standing to drive improvements.
• Prepares reports and shares findings with leadership; serves as campus expert on academic success and recovery.
• Collaborates with Admissions, Registrar, Orientation, Enrollment Management, and academic colleges to support student success.

Education

Master's degree in Counseling, Clinical Psychology, Social Work or related field

Job description

California State University, San Bernardino is seeking an Academic Student Success Professional to advance campus-wide academic success programs and advising practices. The role leads data-driven improvements, collaborates with colleges and units, and provides highly complex advising for students facing academic difficulty.

The position emphasizes probation, dismissal, academic recovery, orientation, and registration support, with reporting to the Director of Academic Advising and a schedule