Student Services Advisor & Admin Support

Central Piedmont Community College; Charlotte (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Central Piedmont Community College in Charlotte, NC seeks a general clerical assistant to support the department's daily operations. You will greet visitors, answer inquiries, assist students with online lab activities, and help with data entry, mail, and document handling.

This position emphasizes customer service, confidentiality, and the ability to follow oral and written instructions. Eligibility for Federal Work-Study and current enrollment in CPCC programs at 6+ credits are required, with

Qualifications

• Greet visitors and answer inquiries according to department procedures.
• Process basic data entry and maintain logs/records.
• Assist students with accessing online lab activities.
• Administer assessment tests as needed.
• Use computer systems to create and proofread documents, correspondence and reports.
• Distribute and sort mail and handle document filing.

Responsibilities

• Perform general clerical tasks in support of daily operations.
• Provide courteous customer service and information to visitors.
• Direct callers to appropriate personnel as needed.
• Maintain confidentiality of information and follow instructions.
• Work independently or with others and adapt to diverse backgrounds.

Skills

Customer service

Communication skills

Data entry

Office equipment

Independent work

Diversity awareness

Education

Enrollment in CPCC program

Job description

Central Piedmont Community College in Charlotte, NC seeks a general clerical assistant to support the department's daily operations. You will greet visitors, answer inquiries, assist students with online lab activities, and help with data entry, mail, and document handling.

This position emphasizes customer service, confidentiality, and the ability to follow oral and written instructions. Eligibility for Federal Work-Study and current enrollment in CPCC programs at 6+ credits are required, with