Part Time Federal Work Study - Student Navigator

Central Piedmont Community College; Charlotte (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

Central Piedmont Community College in Charlotte is seeking a general clerical assistant to perform customer service and administrative tasks in support of the department's daily operations.

You will greet visitors, answer inquiries, assist students with online lab activities, process data, handle mail, file documents, and operate standard office equipment and systems. Flexibility and teamwork are essential.

Qualifications

• Good reading, writing and communication skills.
• Ability to follow oral and written instructions.
• Ability to maintain confidential information.
• Ability to operate office equipment and utilizes office computer systems.
• Ability to work both independently and with others.
• Ability to work with individuals with diverse backgrounds.
• Demonstrate professional, tactful student, administration, faculty and public service.

Responsibilities

• Perform general clerical tasks to include customer service and other administrative duties in support of the department’s daily operations.
• May provide customer service by greeting visitors, answering inquiries, and explaining departmental procedures.
• May process basic data entry or maintain logs/records.
• May direct callers to appropriate personnel.
• May assist students with accessing their online lab activities.
• May assist with administering assessment tests.
• May utilize computer systems to create and proofread documents, correspondence and reports.
• May distribute and sort mail to appropriate destinations.
• May file and copy documents as directed.
• Performs other duties as assigned.

Skills

Good reading, writing and

communication skills

Ability to follow oral, written

Maintain confidential information

Operate office equipment and computer

Work independently and with others

Work with diverse backgrounds

Provide professional, tactful student/

Education

Enrollment of 6+ credit hours in CPPCC program

Satisfactory GPA 2.0 or higher

Eligibility for Federal Work-Study program

Job description

Perform general clerical tasks to include customer service and other administrative duties in support of the department’s daily operations.

1. May provide customer service by greeting visitors, answering inquiries, and explaining departmental procedures.
2. May process basic data entry or maintain logs/records.
3. May direct callers to appropriate personnel.
4. May assist students with accessing their online lab activities.
5. May assists with administering assessment tests.
6. May utilize computer systems to create and proofread documents, correspondence and reports.
7. May distribute and sort mail to appropriate destinations.
8. May file and copy documents as directed.
9. Performs other duties as assigned.

• Eligibility for Federal Work-Study Program and financial need

• Current enrollment of 6 credit hours or more in an approved program at Central Piedmont Community College

• Satisfactory academic standing by maintaining a 2.0 GPA or higher

• Satisfactory telephone and customer service skills

Knowledge, Skills, Abilities and Worker Characteristics:

• Good reading, writing and communication skills

• Ability to follow oral and written instructions

• Ability to maintain confidential information

• Ability to operate office equipment and utilizes office computer systems

• Ability to work both independently and with others

• Ability to work with individuals with diverse backgrounds

• Demonstrate the ability to professionally, effectively and tactfully provide services to students, administration, faculty and the general public