Part Time Federal Work Study - Cashiering - Cato

Central Piedmont Community College; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Central Piedmont Community College is seeking a part-time clerical assistant to support department operations in Charlotte, NC. The role involves greeting visitors, answering inquiries, and guiding students through procedures.

You will process basic data entry, maintain logs, and assist with lab access and assessment administration. Strong communication and confidentiality are essential, with the ability to work independently or in a team.

Qualifications

• Ability to greet visitors and answer inquiries professionally.
• Maintain logs/records and process basic data entry.
• Handle telephone inquiries and direct callers appropriately.
• Assist students with accessing online lab activities.
• Assist with administering assessment tests as needed.
• Create and proofread documents using office systems.
• Distribute and sort mail to intended destinations.
• File and copy documents as directed.
• Perform other duties as assigned.

Responsibilities

• May provide customer service by greeting visitors, answering inquiries, and explaining departmental procedures.
• May process basic data entry or maintain logs/records.
• May direct callers to appropriate personnel.
• May assist students with accessing their online lab activities.
• May assists with administering assessment tests.
• May utilize computer systems to create and proofread documents, correspondence and reports.
• May distribute and sort mail to appropriate destinations.
• May file and copy documents as directed.
• Performs other duties as assigned.

Skills

Reading and writing

Communication skills

Following instructions

Confidentiality

Office equipment operation

Independent work

Team collaboration

Diverse clientele service

Student services interaction

Education

Enrollment in CPCC program 6+ credits

Satisfactory academic standing (GPA ≥ 2.0)

Job description

Perform general clerical tasks to include customer service and other administrative duties in support of the department’s daily operations.

1. May provide customer service by greeting visitors, answering inquiries, and explaining departmental procedures.
2. May process basic data entry or maintain logs/records.
3. May direct callers to appropriate personnel.
4. May assist students with accessing their online lab activities.
5. May assists with administering assessment tests.
6. May utilize computer systems to create and proofread documents, correspondence and reports.
7. May distribute and sort mail to appropriate destinations.
8. May file and copy documents as directed.
9. Performs other duties as assigned.

• Eligibility for Federal Work-Study Program and financial need

• Current enrollment of 6 credit hours or more in an approved program at Central Piedmont Community College

• Satisfactory academic standing by maintaining a 2.0 GPA or higher

• Satisfactory telephone and customer service skills

Knowledge, Skills, Abilities and Worker Characteristics:

• Good reading, writing and communication skills

• Ability to follow oral and written instructions

• Ability to maintain confidential information

• Ability to operate office equipment and utilizes office computer systems

• Ability to work both independently and with others

• Ability to work with individuals with diverse backgrounds

• Demonstrate the ability to professionally, effectively and tactfully provide services to students, administration, faculty and the general public