Part Time Federal Work Study - Academic Advising

Central Piedmont Community College; Charlotte (NC); Presencial; USD 17.000 - 21.000; Jornada completa

Descripción de la vacante

Central Piedmont Community College in Charlotte, NC seeks a general clerical assistant to support the department's daily operations. You will greet visitors, answer inquiries, assist students with online lab activities, and help with data entry, mail, and document handling.

This position emphasizes customer service, confidentiality, and the ability to follow oral and written instructions. Eligibility for Federal Work-Study and current enrollment in CPCC programs at 6+ credits are required, with

Formación

• Greet visitors and answer inquiries according to department procedures.
• Process basic data entry and maintain logs/records.
• Assist students with accessing online lab activities.
• Administer assessment tests as needed.
• Use computer systems to create and proofread documents, correspondence and reports.
• Distribute and sort mail and handle document filing.

Responsabilidades

• Perform general clerical tasks in support of daily operations.
• Provide courteous customer service and information to visitors.
• Direct callers to appropriate personnel as needed.
• Maintain confidentiality of information and follow instructions.
• Work independently or with others and adapt to diverse backgrounds.

Conocimientos

Customer service

Communication skills

Data entry

Office equipment

Independent work

Diversity awareness

Educación

Enrollment in CPCC program

Descripción del empleo

Perform general clerical tasks to include customer service and other administrative duties in support of the department’s daily operations.

1. May provide customer service by greeting visitors, answering inquiries, and explaining departmental procedures.
2. May process basic data entry or maintain logs/records.
3. May direct callers to appropriate personnel.
4. May assist students with accessing their online lab activities.
5. May assists with administering assessment tests.
6. May utilize computer systems to create and proofread documents, correspondence and reports.
7. May distribute and sort mail to appropriate destinations.
8. May file and copy documents as directed.
9. Performs other duties as assigned.

• Eligibility for Federal Work-Study Program and financial need

• Current enrollment of 6 credit hours or more in an approved program at Central Piedmont Community College

• Satisfactory academic standing by maintaining a 2.0 GPA or higher

• Satisfactory telephone and customer service skills

Knowledge, Skills, Abilities and Worker Characteristics:

• Good reading, writing and communication skills

• Ability to follow oral and written instructions

• Ability to maintain confidential information

• Ability to operate office equipment and utilizes office computer systems

• Ability to work both independently and with others

• Ability to work with individuals with diverse backgrounds

• Demonstrate the ability to professionally, effectively and tactfully provide services to students, administration, faculty and the general public