Student Services & Operations Specialist (Hybrid)

Stanford University School of Medicine; Palo Alto (CA); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Stanford University School of Medicine is seeking a 100% FTE Student Services Specialist in a hybrid arrangement to provide administrative and operational support for admissions, financial aid, housing, registrar services, visa services, student life, advising, and academic services for the department.

The ideal candidate will handle routine issues with reference to guidelines and may train day-to-day staff.

Qualifications

• Associates degree and one year of relevant experience required.
• Bachelor’s degree preferred for this role.
• Strong written and verbal communication skills are essential.

Responsibilities

• Review documents and forms for completeness and track follow-ups.
• Research and resolve routine issues, referring complex matters to others as needed.
• Input data and update databases, preparing basic reports.
• Coordinate logistics for outreach activities, meetings, and events.
• Respond to routine inquiries from students, faculty, and staff.
• Serve as a resource to students and other departments.
• Contribute to general office administration and process improvements.
• May train and direct day-to-day activities of student and temporary workers.

Skills

Customer service

Communication

Data entry

Education

Associate degree

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Stanford University School of Medicine is seeking a 100% FTE Student Services Specialist in a hybrid arrangement to provide administrative and operational support for admissions, financial aid, housing, registrar services, visa services, student life, advising, and academic services for the department.

The ideal candidate will handle routine issues with reference to guidelines and may train day-to-day staff.