Student Services & Admissions Coordinator

Macomb Community College; Michigan; On-site; USD 17,000 - 22,000; Full time

Job summary

Macomb Community College is seeking a student services support assistant to help with admissions, orientation, placement testing, and campus tours. The role supports students, staff, and faculty across multiple student-service processes, including application review, registration, and identification card services.

The position requires a high school diploma and at least three years of customer service experience; experience in higher education is preferred, with duties including data entry,

Qualifications

• High school diploma; some college coursework helpful.
• Three years customer service experience required.
• Higher education setting preferred.

Responsibilities

• Welcome and triage students upon office entry.
• Answering calls on the ACD line, making outbound calls and responding to emails.
• Assist and support students, staff and faculty in the various student service processes.

Skills

Customer service

Telephone/Email

Office support

Education

High school diploma

Some college coursework

Tools

Colleague

Recruit

Job description

Macomb Community College is seeking a student services support assistant to help with admissions, orientation, placement testing, and campus tours. The role supports students, staff, and faculty across multiple student-service processes, including application review, registration, and identification card services.

The position requires a high school diploma and at least three years of customer service experience; experience in higher education is preferred, with duties including data entry,