Student Services & Admissions Admin Specialist

E05 Community College of Vermont; Winooski (VT); On-site; USD 22,162 - 31,564; Full time

Job summary

Vermont State Colleges System (VSCS) seeks an administrative assistant to provide elevated customer service to the CCV community across multiple channels (phone, email, text, in-person). You will be the first point of contact for applicants, guiding them from application to registration and coordinating appointments with CCV advisors and financial aid staff.

The role requires an Associate's Degree with 1–3 years of clerical experience, strong communication skills, and proficiency with common

Qualifications

• Associate's Degree plus 1–3 years clerical/administrative experience or equivalent.
• Strong communication and customer service skills.
• Ability to use word processing, spreadsheets, databases, and LMS/tools.

Responsibilities

• Serve as first contact for applicants; guide from application to registration.
• Provide exceptional customer service to students, staff and the public.
• Schedule appointments with CCV advisors and financial aid staff.
• Direct inquiries to appropriate resources and escalate complex questions.
• Support on-site events, mailings, and front desk coordination.

Skills

Customer service

Communication

Education

Associate's Degree

Job description

Vermont State Colleges System (VSCS) seeks an administrative assistant to provide elevated customer service to the CCV community across multiple channels (phone, email, text, in-person). You will be the first point of contact for applicants, guiding them from application to registration and coordinating appointments with CCV advisors and financial aid staff.

The role requires an Associate's Degree with 1–3 years of clerical experience, strong communication skills, and proficiency with common