Coordinator of Student Advising

E05 Community College of Vermont; Town of Putnam Valley (NY); On-site; USD 50,124 - 67,815; Full time

Job summary

Community College of Vermont is seeking an experienced student advisor to support students from admissions to credential completion. You will recruit, orient, and help students navigate policies and campus resources.

You will develop education plans, coordinate with faculty, and provide proactive advising using multiple communication channels to keep students engaged and prepared for jobs or transfer. The role requires a Master's degree and several years in student services.

Qualifications

• Master's degree and 3-5 years professional experience in education, student services, counseling, or a related field.
• Ability to work in a highly collaborative, student-centered environment.
• Knowledge of higher education policies and student development theory.
• Strong planning, detail orientation, and ability to manage multiple projects.

Responsibilities

• Recruit and advise students from admissions through graduation.
• Assist students with exploring career pathways and connecting to support services.
• Help students create education plans and track progress toward credentials.
• Provide proactive advising and real-time interventions to support persistence.
• Collaborate with faculty to address barriers to learning.
• Build partnerships with K-12, community organizations, and social services.
• Deliver advising through in-person and virtual formats.
• Participate in professional development and fulfill other duties as assigned.

Skills

Collaborative environment

Excellent communication

Active listening

Higher education policies

Planning and prioritizing

Multitasking

Technology proficiency

Diversity and inclusion

Education

Master's degree

Job description

Essential Functions:

Serve as an integral member of the programmatic and academic center teams focusing on student recruitment and advising from admissions through graduation or the completion of their credential.

Assist students with exploration of career pathways that align with their life goals, interests, and strengths, referring students to financial aid, career counseling, and learning support services as appropriate.

Help students acclimate to the policies, expectations, and culture of higher education.

Help students develop and review education and degree plans, select course schedules, and track their progress toward degree/credential completion and successfully prepare for job searches and/or transfer.

Work closely with programmatic teams and academic staff to ensure the students’ needs are met by program delivery and course scheduling plans.

Engage with students at key decision points along their academic paths and maintain regular, proactive communication using a full range of methods, including face-to-face meetings, virtual platforms (i.e., Teams/Zoom), phone calls, texts, email, and ensure they feel supported and connected.

Provide real-time interventions and use proactive advising tools to support student persistence.

Work with faculty and coordinators of teaching and learning to identify barriers to learning and persistence and recommend approaches to overcome barriers to enhance student success.

Develop and maintain strong strategic relationships and partnerships with K-12 schools and technical centers, community organizations, and social services agencies.

Collaborate with coordinators of teaching and learning to provide front line intervention and support in situations that require immediate or special action.

Provide advising services to special populations (e.g., TRIO, ADA, veterans) and/or coordinate student success initiatives.

Participate in professional development activities to enhance effectiveness of student advising at CCV.

Other duties as may be assigned.

Supervisory Responsibility: None

Minimum qualifications (Education, Experience, Knowledge, Skills and Abilities)

Education and Experience:

Master's degree and 3 -5 years professional experience in education, student services, counseling, or a related professional field.

Knowledge, Skills and Abilities:

• Ability to work in and foster a highly collaborative and student-centered environment
• Expert communication skills, with excellent interpersonal and discretionary communication skills and a commitment to working effectively and cooperatively with diverse constituents
• Effective listening and analytical skills to assess needs and develop successful solutions to complex problems
• Knowledge of higher education policies and procedures, including familiarity with student development theory
• Demonstrated skill in planning and prioritizing work activities, attending to details, managing multiple projects, and meeting deadlines
• Strong technological proficiency
• Ability to work under conditions of high volume during peak periods
• Demonstrated capacity to foster a supportive environment and to work effectively and respectfully with individuals from a wide range of backgrounds and experiences within the College community.

Physical Requirements

Duties performed causes light fatigue of eyes, fingers, or other faculties as a result of repetitive motion and/or long periods of standing or sitting.

Duties require little physical effort in work with light to moderate (up to 25lbs) easy-to-handle materials.

Working Conditions

Job is performed in general office or comparable working area with many and frequent distractions such as noise and interruptions.

This role may occasionally involve flexible hours, including some limited evenings or weekends.

Occasional travel to other CCV centers may also be needed.

Scheduled Hours Weekly: 40

Budgeted Wage

The budgeted salary for this position is $58,969.56.

Exempt Status: Exempt

Grade: G14

About the Vermont State Colleges System

At the Vermont State Colleges System (VSCS), our mission is grounded in empowering students and strengthening communities across Vermont.

When you join our team, you become part of a dedicated, statewide community that believes in the transformative power of education — not only in the classroom, but in careers, lives, and local economies.

VSCS encompasses Vermont State University, the Community College of Vermont, and our System Office, with 12 centers, 5 campuses, and more than 10 additional learning sites across the state.

Deeply rooted in our communities, we provide affordable, flexible, and innovative programs designed to meet the needs of today’s learners — from recent high school graduates to adult students reentering the workforce.

Through strong partnerships and a shared commitment to workforce development, we help build a vibrant, resilient Vermont.

Our employees are key to this mission.

We offer competitive compensation and benefits, opportunities for growth, and a workplace culture that values collaboration, diversity, and purpose.

If you’re passionate about education that makes a real and lasting difference, we invite you to grow your career with the Vermont State Colleges System — and help shape the future of our students, our communities, and our state.