Front Desk & Student Services Specialist

Community-College-of-Vermon; Winooski (VT); On-site; USD 50,971,200 - 57,859,200; Full time

Job summary

CCV in Vermont seeks an on-site Front Desk/Administrative Assistant to provide elevated administrative and customer service to students, faculty, staff, and the public at the Winooski center. You will be the first point of contact for applicants, guiding them from application to registration and coordinating appointments.

You will use various software to answer questions, support admissions and registration, assist with events, mailings, and liaise with facilities.

Qualifications

• Associate's Degree with 1–3 years of relevant clerical/administrative experience or equivalent combination.
• Superior skill with communications and customer service.
• Knowledge of word processing, spreadsheets, databases, presentation software, and integrated information systems.

Responsibilities

• Provide exceptional customer service to students, faculty, staff, and the public.
• Serve as first point of contact for applicants and guide them from application to registration.
• Set up appointments for prospective and current students with CCV advisors and financial aid staff.
• Support attendance alerts, graduation outreach, and student outreach efforts.
• Assist with organizing mailings, meetings, and on-site events.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Teamwork

Education

Associate's Degree

Tools

MS Office

Database software

Presentation software

Job description

CCV in Vermont seeks an on-site Front Desk/Administrative Assistant to provide elevated administrative and customer service to students, faculty, staff, and the public at the Winooski center. You will be the first point of contact for applicants, guiding them from application to registration and coordinating appointments.

You will use various software to answer questions, support admissions and registration, assist with events, mailings, and liaise with facilities.