Student Services & Administrative Support Specialist

University of North Carolina at Charlotte; Charlotte (NC); On-site; USD 33,000 - 45,000; Full time

Job summary

University of North Carolina at Charlotte in Charlotte, NC, seeks an administrative professional in the College of Science (Col) to serve as the primary contact for student inquiries and to support program information and requirements.

The role involves informing students about academic processes and forms, explaining departmental procedures to faculty and staff, and performing general administrative tasks to assist the department in daily operations.

Qualifications

• Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.
• Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
• Knowledge of UNCC academic policies and procedures.
• Experience with UNCC software and systems.
• Experience in an office environment.

Responsibilities

• Serve as primary point of contact for current and prospective student inquiries.
• Assist current and prospective students, faculty, staff, and external parties with questions regarding program information and requirements.
• Inform students on various academic processes and forms.
• Explain departmental processes to faculty, staff, current and prospective students.
• Serve as administrative assistant.

Skills

Office experience

Education

High school diploma or equivalent

Job description

University of North Carolina at Charlotte in Charlotte, NC, seeks an administrative professional in the College of Science (Col) to serve as the primary contact for student inquiries and to support program information and requirements.

The role involves informing students about academic processes and forms, explaining departmental procedures to faculty and staff, and performing general administrative tasks to assist the department in daily operations.