Student Retention Advisor, Support Services & Outreach

Sul Ross State University; Alpine (TX); On-site; USD 33,372 - 40,788; Full time

Job summary

Sul Ross State University in Alpine is seeking a Retention Specialist for Student Support Services. The successful candidate will advise prospective and returning students, support academic departments with retention planning, and coordinate outreach activities. Key qualifications include a Bachelor’s degree and effective communication skills, with a strong emphasis on detail. This role offers competitive compensation, aimed at improving student retention and academic success.

Qualifications

• Bachelor's degree or a combination of education and experience is required.
• Familiarity with higher education processes is preferred.
• Exceptional attention to detail is essential.
• Ability to effectively utilize computer applications and learn new software.
• Experience working with diverse populations, college students, and faculty is advantageous.

Responsibilities

• Advise current students about degree completion concerns.
• Maintain and update student files in Banner.
• Assist with retention outreach events and presentations.
• Refer students with academic discrepancies to appropriate officials.

Skills

Attention to detail

Communication skills

Familiarity with higher education

Computer applications proficiency

Education

Bachelor’s Degree or equivalent experience

Job description

Sul Ross State University in Alpine is seeking a Retention Specialist for Student Support Services. The successful candidate will advise prospective and returning students, support academic departments with retention planning, and coordinate outreach activities. Key qualifications include a Bachelor’s degree and effective communication skills, with a strong emphasis on detail. This role offers competitive compensation, aimed at improving student retention and academic success.