Associate Registrar & Data Systems Lead

North Carolina Central University; Durham, Northern (NC, KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Accrued Vacation and Sick Leave

NCFlex – Vision, Dental, FSA, Life

11-12 Paid Holidays

TSERS retirement system

401k, 403b and 457 plans

Employee Assistance Program (EAP)

Campus Recreation Center Discount

University Bookstore Discount

Job summary

North Carolina Central University in Durham invites applications for the Associate Registrar position within the Office of the Registrar. This role administers and coordinates academic records, course registration, enrollment, and graduation processes under the University Registrar, ensuring accuracy and FERPA compliance.

The successful candidate will lead staff, collaborate across departments, and contribute to process improvements and system enhancements, leveraging Banner, DegreeWorks, and

Qualifications

• Working knowledge of Banner Student Module and related registrar operations.
• Experience with reporting tools (WEBFOCUS/ARGOS) for data analysis and reporting.
• Strong written and verbal communication, interpersonal and customer service skills.
• Ability to develop and maintain policies and procedures manuals for registrar systems.

Responsibilities

• Provide strategic leadership and operational oversight of the Office of the Registrar, including the administration, integrity, security, and maintenance of student academic records and related services.
• Direct and coordinate all functions related to registration, grading, transcripts, degree conferral, academic standing, records retention, and enrollment reporting.
• Establish divisional priorities, service standards, and goals aligned with student success and institutional objectives.
• Lead staff development, succession planning, cross-training, and continuous process improvement initiatives.
• Collaborate with academic affairs and campus partners to implement curricular changes and ensure system accuracy and compliance.

Skills

Banner Student Module

WEBFOCUS

ARGOS

Data reporting

Communication skills

Education

Bachelor’s degree in Higher Education Administration or related field

Master’s degree preferred

Tools

Ellucian Banner

DegreeWorks

Job description

North Carolina Central University in Durham invites applications for the Associate Registrar position within the Office of the Registrar. This role administers and coordinates academic records, course registration, enrollment, and graduation processes under the University Registrar, ensuring accuracy and FERPA compliance.

The successful candidate will lead staff, collaborate across departments, and contribute to process improvements and system enhancements, leveraging Banner, DegreeWorks, and