Student Records Specialist: Compliance & Data Integrity

Western Governors University; United States; Remoto; USD 31.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonuses

Health insurance

Tuition discounts

Paid time off

Parental leave

Retirement savings plan

Wellbeing program

11 paid holidays

Descrizione del lavoro

Western Governors University seeks an Associate Student Records Administrator to maintain academic records and ensure FERPA-compliant processes. This role communicates with students, faculty, and staff, handles cases in the Student Records domain, and documents procedures with accuracy.

The position requires a high school diploma (associate preferred) and experience in records or registrar settings. Travel up to 20% may be required; WGU offers comprehensive benefits and a clear pathway for

Competenze

• Ability to receive and responsibly maintain student documentation with a high degree of accuracy and confidentiality
• Ability to understand and adhere to FERPA regulations
• Demonstrated broad working knowledge of Microsoft Office products and applications.

Mansioni

• Maintains accurate, timely documentation of procedures and student interactions.
• Performs duties with duties within the Student Records domain, escalating as needed.
• Prioritizes essential functions while using multiple systems, including Salesforce.
• Collaborates with university teams to complete tasks, research, and data reconciliation.
• Supports risk assessment and proposes solutions to improve student experience and efficiency.

Conoscenze

FERPA compliance

Microsoft Office

Student records systems

Communication skills

Deadline management

Team collaboration

Formazione

High school diploma (Associate highly preferred)

Strumenti

Salesforce

Descrizione del lavoro

Western Governors University seeks an Associate Student Records Administrator to maintain academic records and ensure FERPA-compliant processes. This role communicates with students, faculty, and staff, handles cases in the Student Records domain, and documents procedures with accuracy.

The position requires a high school diploma (associate preferred) and experience in records or registrar settings. Travel up to 20% may be required; WGU offers comprehensive benefits and a clear pathway for