Student Records & Registration Specialist I

Texas Woman's University

Denton (TX)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Job summary

Texas Woman's University seeks a Registration Processing Specialist I to support student registration workflows. The role involves processing registration materials, advising students, answering inquiries, and partnering with offices to ensure policy adherence.

Strong attention to detail and ability to work under supervision are essential. Responsibilities include maintaining records, assisting with transcripts, and using Datatel/Colleague and related systems.

Qualifications

High school diploma required; some college preferred.
Minimum of one year experience in an office setting is required; records management experience in higher education is preferred.
Working knowledge of imaging systems, databases, records retention schedules is highly preferred.

Responsibilities

Receives, processes, inputs, and maintains all student drop/add and registration processing materials in an accurate, efficient, and courteous manner.
Teaches, instructs, and supports TWU students, faculty, staff and campus community members in the details and information needed related to compliance with registration related policies and procedures, face-to-face, online and over the phone.
Answers phone inquiries and provides internal online chat support for other Enrollment Services Offices.
Assists offices, including Financial Aid, Admissions, and Admissions Processing, managing the online ACD phone management system in a timely, courteous, and accurate manner.
Processes online, face to face, and fax official transcript requests through payment and delivery.
Manages all transcript requests, archives, and scanning/imaging/indexing.