Enrollment & Records Specialist

NEIU; Chicago (IL); On-site; USD 29,000 - 34,000; Full time

Job summary

Northeastern Illinois University in Chicago seeks an Admissions and Records Representative to support operations in the Registrar’s Office. You will help students, faculty, and staff with registration questions by phone, email, and in person, handling records processing, data maintenance, and reporting.

This in-office role requires a high school diploma and 2 years of administrative experience. Work schedule is Monday–Friday with some Saturday mornings during peak periods.

Qualifications

• Two years of administrative support, admissions and enrollment experience, or closely related work preferred.
• Experience handling registration- or records-related tasks is advantageous.
• Ability to communicate clearly via phone, email and in person and to maintain accurate records.

Responsibilities

• Disseminates policy and procedure information to students, faculty and staff and resolves registration-related questions.
• Verifies and processes registration forms and documentation for accuracy and completeness.
• Maintains student records, conducts data verification and supports registration workflows.
• Assists with roster verification, prerequisite reports and registration assignments.
• Supports special programs like Early College and Summer Transition with data maintenance and processing.
• Participates in testing and validation of SIS updates and processes.

Skills

Administrative support

Admissions/enrollment

Customer service

Data maintenance

Records management

Registration support

Education

High school diploma or equivalent

Two years administrative experience

Job description

Northeastern Illinois University in Chicago seeks an Admissions and Records Representative to support operations in the Registrar’s Office. You will help students, faculty, and staff with registration questions by phone, email, and in person, handling records processing, data maintenance, and reporting.

This in-office role requires a high school diploma and 2 years of administrative experience. Work schedule is Monday–Friday with some Saturday mornings during peak periods.