Student Records & Registrar Support Specialist

Midwestern University US; Glendale (AZ); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Wellness facility on-site

403(b) retirement plan

Tuition reimbursement

Job summary

Midwestern University is seeking a Registrar Assistant to provide frontline customer service in the Office of the Registrar in Glendale, AZ. The role includes greeting visitors, answering calls and emails, and handling administrative tasks in a fast-paced environment.

Responsibilities include processing enrollment verifications, transcripts, and diploma orders through Parchment, maintaining student records, and supporting graduation activities while upholding FERPA and confidentiality standards.

Qualifications

• High School Diploma, GED, or equivalent required; Associate's degree preferred.
• 3-5 years’ experience working in a team environment with a high focus on customer service required.
• Prior experience working in a Registrar Office or other administrative area within higher education preferred.
• Experience supporting a diverse community is a plus.

Responsibilities

• Greet visitors and answer phones and emails with professionalism.
• Process enrollment verification forms and transcript requests via Parchment.com.
• Maintain electronic filing and assist with graduation activities.
• Coordinate invoicing and office supply orders.
• Ensure FERPA compliance and confidentiality.

Skills

Customer service

Education

High School Diploma

Associate's degree

Tools

MS Office

SharePoint

Student SIS

Job description

Midwestern University is seeking a Registrar Assistant to provide frontline customer service in the Office of the Registrar in Glendale, AZ. The role includes greeting visitors, answering calls and emails, and handling administrative tasks in a fast-paced environment.

Responsibilities include processing enrollment verifications, transcripts, and diploma orders through Parchment, maintaining student records, and supporting graduation activities while upholding FERPA and confidentiality standards.