Student Financial Services Support Specialist

Midwestern University; Glendale (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Midwestern University in Glendale, Arizona is seeking a Student Financial Services Assistant to support the daily operations of the Student Financial Services Office, assist students, maintain records, and perform various administrative duties. This position reports to the Director of Student Financial Services & Registrar.

The responsibilities include serving as the first point of contact, managing inquiries, mail and packages, MWUnet record uploads, and assisting with graduation activities,

Qualifications

• High School diploma or GED equivalent is required.
• Associate degree preferred.
• Must have one year of financial aid or student accounts experience, preferably at a graduate institution.
• MS Office proficiency (Word, Excel, Outlook).

Responsibilities

• Serve as the first point of contact for visitors and provide high-level administrative support to the Student Financial Services Office.
• Answer and direct incoming phone calls, respond to inquiries, and route questions to appropriate personnel as needed.
• Receive, sort, and distribute incoming mail; accept and sign for package deliveries.
• Monitor general office email accounts and respond to inquiries in a timely, professional manner.
• Provide general information regarding financial aid and student accounts to students, spouses, parents, prospective students, and campus community members.

Education

High School diploma or GED

Associate degree preferred

Tools

MS Office (Word, Excel, Outlook)

Job description

Midwestern University in Glendale, Arizona is seeking a Student Financial Services Assistant to support the daily operations of the Student Financial Services Office, assist students, maintain records, and perform various administrative duties. This position reports to the Director of Student Financial Services & Registrar.

The responsibilities include serving as the first point of contact, managing inquiries, mail and packages, MWUnet record uploads, and assisting with graduation activities,