Student Records Concierge & Registrar Support

City Colleges of Chicago; Chicago (IL); Vor Ort; USD 44.000 - 53.000; Vollzeit

Zusammenfassung

City Colleges of Chicago seeks a Registrar Support Assistant I at Richard J. Daley College. You will respond to inquiries, assist with documents, and manage student records in CS9, including demographics, transcripts, and verifications.

Responsibilities include handling grade changes, attendance rosters, and data entry, while maintaining FERPA compliance and accurate filing across digital and paper records. The role supports commencement activities and campus services.

Qualifikationen

• High school diploma or equivalent required; experience in registrar or records is a plus.
• Clerical, data entry and customer service skills are essential.
• Familiarity with student records workflows and FERPA rules is preferred.

Aufgaben

• Responds to inquiries via email, phone, Zoom, or counter visits in writing or verbally.
• Assists students with requests for documents and use of portals and forms.
• Processes demographic changes in CS9 and handles transcript requests and verifications.
• Monitors attendance/grade rosters and updates CS9 with late submissions and grade changes.
• Scans, stores, and retrieves transcripts; maintains paper and digital records.

Kenntnisse

Clerical experience

Data entry

Customer service

Ausbildung

High School diploma or equivalent (HiSET or GED)

Jobbeschreibung

City Colleges of Chicago seeks a Registrar Support Assistant I at Richard J. Daley College. You will respond to inquiries, assist with documents, and manage student records in CS9, including demographics, transcripts, and verifications.

Responsibilities include handling grade changes, attendance rosters, and data entry, while maintaining FERPA compliance and accurate filing across digital and paper records. The role supports commencement activities and campus services.