Student Programs & Operations Lead

Montana State University - Office of Student Engagement; Bozeman (MT); On-site; USD 26,000 - 37,000; Full time

Job summary

Montana State University is seeking a Program and Operations Coordinator for the Office of Student Engagement in Bozeman. The role leads recurring Student Commons programs such as Matcha Monday and Continued Classroom Conversations, handling planning, promotion, staffing, and evaluation.

The position also oversees daily administrative and space operations, social media, and information systems for Student Commons programs; it includes coaching undergraduate student employees and coordinating

Qualifications

• More than one year of experience with students in higher education or a comparable setting.
• Demonstrated experience coordinating an ongoing program, recurring event series, or multiple related projects through planning, implementation, evaluation, and follow-up.
• Progressively responsible administrative experience involving process coordination, recordkeeping, deadline management, and use of common office and communication software; or an equivalent combination of education and experience.
• Demonstrated ability to organize and prioritize multiple responsibilities, adapt to changing needs, and complete work accurately and on schedule.
• Demonstrated experience providing work direction, coaching, or support to student employees, peers, volunteers, or other team members.
• Demonstrated ability to communicate effectively and maintain productive working relationships with a variety of internal and external partners.

Responsibilities

• Manage the full cycle of assigned programs, including semester planning, partner coordination, scheduling, approvals, purchasing, promotion, staffing, delivery, and follow-up.
• Exercise independent judgment in adapting program format, logistics, communications, materials, and staffing within established goals, budgets, and priorities.
• Monitor participation, expenses, feedback, and operational challenges; maintain program records; and recommend improvements to future programming and resource use.
• Coordinate routine Student Commons marketing and communications, including social media, event promotion, and accurate public-facing information.
• Provide daily work direction and development for undergraduate student employees, including assigning responsibilities, communicating expectations, monitoring completion, supporting onboarding and training, and providing coaching and feedback.
• Coordinate day-to-day administrative and physical-space operations and help maintain a welcoming, organized, and functional environment.
• Complete administrative and financial processes supporting programs and operations, including initiating approval forms, uploading receipts, monitoring deadlines, and maintaining purchasing and program records.
• Maintain the calendars, checklists, records, and shared systems needed to coordinate programs, communications, student staff assignments, and office operations; identify and recommend process improvements as needed.

Skills

Student engagement

Program coordination

Administrative support

Communication skills

Team supervision

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Montana State University is seeking a Program and Operations Coordinator for the Office of Student Engagement in Bozeman. The role leads recurring Student Commons programs such as Matcha Monday and Continued Classroom Conversations, handling planning, promotion, staffing, and evaluation.

The position also oversees daily administrative and space operations, social media, and information systems for Student Commons programs; it includes coaching undergraduate student employees and coordinating