Student Success Advisor – Health Professions

Montana State University; Bozeman (MT); On-site; USD 53,627,000 - 72,462,000; Full time

Job summary

Montana State University in Bozeman seeks a Program Coordinator II for the Health Professions Resource Center to provide high-level student support, advising, and administrative services. The coordinator will work with students across undergraduate, post-bacc, and pre-med programs to ensure timely guidance and successful navigation of degree requirements.

The role emphasizes cross‑functional collaboration with Registrar, Admissions, and Student Support Services, maintaining records, and

Qualifications

• Bachelor’s degree in a relevant field with experience working with undergraduate college students in an academic or student support setting, or an equivalent combination of education and/or experience.
• Experience working with academic curricula, degree requirements, policies and procedures in a higher education setting.
• Progressively responsible experience providing customer service in an office environment or an equivalent combination of relevant education and/or experience.
• Demonstrated excellent customer service and written and verbal communication skills to serve constituents from all backgrounds.
• Demonstrated competence organizing and prioritizing multiple work assignments with a high degree of accuracy and close attention to detail, while meeting deadlines, and exercising adaptability to changing priorities in a busy office setting with constant interruptions.
• Demonstrated competence using personal computers and software, such as word processing, spreadsheets, electronic calendars, and e‑mail. Microsoft Office Suite preferred.

Responsibilities

• Provide high-level administrative support, customer service, and technical support to Health Professions Advising.
• Enhance undergraduate, post-bacc, and graduate student pre‑professional support with advising and technical assistance.
• Maintain student files and interpret academic policy for faculty and students.
• Coordinate information with Registrar, Admissions, and Student Employment Services.
• Assist with office events and communications and maintain advising resources.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Office software

Education

Bachelor's degree

Tools

Banner

Karatemail

DegreeWorks

MyInfo

Job description

Montana State University in Bozeman seeks a Program Coordinator II for the Health Professions Resource Center to provide high-level student support, advising, and administrative services. The coordinator will work with students across undergraduate, post-bacc, and pre-med programs to ensure timely guidance and successful navigation of degree requirements.

The role emphasizes cross‑functional collaboration with Registrar, Admissions, and Student Support Services, maintaining records, and