Student Payments & Refunds Process Specialist

Embry-Riddle Aeronautical University

Daytona Beach (FL)

In loco

USD 17.000 - 30.000

Tempo pieno

9 giorni fa

Una candidatura completa in un minuto

Curriculum e lettera di presentazione personalizzati, pronti da inviare.

Supera i filtri ATS

Vantaggi offerti da questo lavoro

Generous time off

Tuition coverage

Retirement contributions

Personal leave

Descrizione del lavoro

Embry-Riddle Aeronautical University in Daytona Beach, FL seeks a Process Specialist to manage high-volume student account payments and refunds, including tuition, third-party payments, and related financial transactions.

You will guide students across campuses on tuition/fees, financial aid, scholarships, loans, and payment plans, while ensuring a superb student experience and compliance with FERPA and Title IV regulations.

Competenze

Associate degree or 18+ months post-high school in Accounting, Finance, Banking/Treasury, Business or related field.
1–3 years of experience in accounting, finance, payment processing, refunds, invoicing, or student information systems.
Higher education experience with payment processing or student accounts is preferred.
Strong Excel skills and proficiency with Microsoft Office Suite.

Mansioni

Process high-volume student and organizational account transactions, including millions of dollars in daily payments, refunds, wire transfers, and third‑party sponsor payments.
Post and reconcile electronic, mailed, and credit card payments, ensuring accurate application of funds in Campus Solutions and TouchNet.
Monitor delinquent payment plans, returned payments, ACH rejections, and account delinquencies.
Prepare, analyze, and distribute financial reports, including refund reporting and payment plan delinquency reports.
Coordinate communication with students and internal/external departments to resolve complex account issues.