Student Pathways & Retention Specialist

Triton College; River Grove (IL); On-site; USD 28,000 - 40,000; Full time

Job summary

Triton College is seeking a Program Specialist for the Workforce Empowerment Initiative (WEI). This grant-funded position supports recruitment, onboarding, enrollment, retention, and completion of WEI participants across college and community partners.

You will assist students with navigating college processes, addressing barriers, and accessing campus and community resources, while engaging and following up to promote persistence and completion.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• 2–3 years’ experience in a community college or community engagement setting.
• Knowledge of retention strategies and awareness of educational environments.
• Excellent communication, presentation, organization, and attention to detail; ability to work in a team.
• Solid technology skills and ability to manage short- and long-term projects with grant reporting.
• Experience building relationships with external partners.

Responsibilities

• Lead on-campus and virtual WEI information sessions.
• Develop a community resource guide for WEI staff.
• Interface with WEI applicants and explain program steps.
• Initial contact and screening of WEI online applicants.
• Implement intervention activities to improve student retention.
• Assist WEI students with barriers and connect to on-campus/community resources.
• Provide targeted intervention strategies at key educational milestones.
• Organize supply orders to ensure classroom readiness each semester.
• Performs other related duties as assigned.

Skills

Communication skills

Presentation skills

Organizational skills

Attention to detail

Teamwork

Technology skills

Project management

Grant reporting

External partnerships

Education

Bachelor’s degree

Master’s degree preferred

Tools

Microsoft Office

Google Workspace

Job description

Triton College is seeking a Program Specialist for the Workforce Empowerment Initiative (WEI). This grant-funded position supports recruitment, onboarding, enrollment, retention, and completion of WEI participants across college and community partners.

You will assist students with navigating college processes, addressing barriers, and accessing campus and community resources, while engaging and following up to promote persistence and completion.