Student Operations & Guest Services Specialist

Arizona State University; Tempe (AZ); Hybrid; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

Hybrid work schedule

Cell phone reimbursement

Hands-on experience

Professional development plans

Networking with ASU leaders

Job summary

Arizona State University, through ASU Enterprise Partners, seeks a Student Customer Service Specialist to support Building Operations and daily office tasks year-round. The role involves greeting visitors, assisting with conference center and reception duties, and managing supplies and inventory while delivering excellent customer service.

Hours are 8:00 a.m.–5:00 p.m. Monday–Friday, with a hybrid work schedule.

Qualifications

• Student must be an ASU student pursuing a related degree and willing to learn.
• Ability to maintain confidentiality about university business and affiliates.
• Strong communication skills in person, written, and by phone.
• Able to work independently and as part of a team.

Responsibilities

• Assist with conference center desk, reception desk, and building operations.
• Greet and direct visitors and answer questions.
• Provide excellent customer service.
• Conduct daily deliveries and manage company vehicles and golf carts.
• Oversee inventory, restock, and ordering of supplies.
• Reserve and set up conference rooms according to standards.
• Provide basic audio-visual support and operate a multi-line phone system.
• Support special projects and other tasks as assigned.

Skills

Customer service

Communication

Excel

Microsoft Word

Teamwork

Confidentiality

Organization

Problem solving

Education

Currently enrolled ASU student

Tools

Excel

Microsoft Word

Job description

Arizona State University, through ASU Enterprise Partners, seeks a Student Customer Service Specialist to support Building Operations and daily office tasks year-round. The role involves greeting visitors, assisting with conference center and reception duties, and managing supplies and inventory while delivering excellent customer service.

Hours are 8:00 a.m.–5:00 p.m. Monday–Friday, with a hybrid work schedule.