Student Office Assistant

Ohio University

Athens (GA)

On-site

USD 7,852,000 - 8,679,000

Part time

14 days+

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Job summary

Ohio University seeks a part-time Student Office Assistant to support the Transportation & Parking Services front desk. You will greet visitors, answer calls and emails, log information, and assist with parking inquiries, permits, and payments.

The role requires a minimum of 10 hours per week, with the possibility to work through the 2026-2027 academic year. Training and a collegial environment are provided to develop professional skills.

Qualifications

Enrolled for classes at Ohio University or other post-secondary education institution; able to follow instructions and meet deadlines.
Basic knowledge of office software and communication tools.
Preferred: prior office or customer service experience; knowledge of Microsoft 365 programs; call center experience; database experience.

Responsibilities

Welcomes and assists faculty, staff, students, and visitors.
Answers telephone calls and emails; directs inquiries as needed.
Keeps the front desk organized; logs information accurately.
Processes payments and scans, copies, and files documents.

Skills

Customer service experience

Education

Enrolled for classes at Ohio University or other post-secondary education institution

Tools

Microsoft 365 programs

Call Center experience

Database experience

Job description

Student Office Assistant

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.

Applicants must be able to start immediately and work through the 2026-2027 academic year. A minimum of 10 hours per week is required.

Posting Details

Applications will be accepted until midnight (Eastern Time Zone) on the ‘Posting End Date’ shown below.

Position Information Business Title Student Office Assistant Special Instructions to Applicants Applicants must be able to start immediately and work through the 2026-2027 academic year. A minimum of 10 hours per week is required. Posting Number 20161757STD Department Summary This position is responsible for assisting the staff in the Transportation and Parking Services office to provide parking guidance through permit issuance, citation payment, and parking inquiries, issuing fleet rentals, and on-campus transportation inquiries.

Main duties include welcoming and assisting faculty, staff, students, and visitors, answering telephone calls, corresponding to emails, and keeping the front desk clean and organized. Other duties of the Student Office Assistant include using available resources to direct guests, accurately and appropriately logging information, processing payments, and scanning, copying, and filing documents. Additional duties may be assigned as needed throughout the semester.

We offer an understanding environment that looks to assist students in their communication, multi-tasking, and problem-solving skills while improving on their professional development.

Blackout dates to support the Event Parking staff include one athletic event, Fall Commencement, and Spring Commencement. Job Profile Duties/essential functions may include, but not be limited to, the following: Provides administrative support in an office setting, including tasks such as answering phones and emails, responding to customer inquiries, writing communications, and supporting staff with day-to-day operations. Level Summary Performs basic tasks and assists with administrative or operational duties under supervision. Roles are entry-level and aimed at providing exposure to workplace environments. Supervisory Responsibilities: Limited supervisory responsibilities. May supervise other student workers. Fiscal Responsibilities: No budgetary responsibility. Problem Solving: Addresses routine, well-defined problems under supervision. Independence of Action: Works under close supervision. Communication and Collaboration: Communicates primarily with supervisor and peers. Collaborates with team members to accomplish tasks.

Minimum Qualifications Enrolled for classes at Ohio University, Hocking College, another post-secondary education institution, or a secondary school during the current semester, immediate previous semester, or immediate upcoming semester. Able to follow instructions and complete tasks within deadlines. Basic knowledge of office software and communication tools. Departments may have specific minimum requirements.

Preferred Qualifications Prior office or customer service experience
Knowledge of Microsoft 365 programs Call Center experience Database experience

Working Condition/Physical Demands: This role is primarily desk-based and involves extensive use of desktop computers. Occasionally, the job may require travel to attend meetings and programs.

Blackout dates to support the Event Parking staff include one athletic event, Fall Commencement, and Spring Commencement. Department Transportation & Parking Pay Rate $11 an hour FLSA Status Non-Exempt Posting Open Date 08/06/2026 Posting End Date 08/28/2026 Job Category Student Hourly Planning Unit Vice President for Finance & Administration Work Schedule

Hours are available between 7:15 AM to 4:30 PM Monday through Friday. Campus Athens Applicants may contact this person if they have questions about this position. Annie Strickmaker, strickmaker@ohio.edu, 740-593-1917

Non-Discrimination Statement Ohio University is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer.

Employment Type Part-Time Job Level STUDENT Job Family Student Hourly Employee Job Sub Family Student Office Assistant Clery Act Annual Safety and Fire Report Clery Act Statistics To view the Clery Act Annual Safety and Fire Report Click Here !

Applicant Documents

Required Documents