Student Navigator for Electrician & Fiber Optics Pathways

Lehigh Carbon Community College; North Whitehall Township (PA); On-site; USD 42,000 - 62,000; Full time

Job summary

The Student Navigator supports learners throughout an Electrician and Fiber Optics Pathways Program, aiming to boost enrollment, retention, credential attainment, and successful transitions to employment or further education. The navigator provides case management, career guidance, wraparound support, and tailored navigation services for adult learners, incumbent workers, and dislocated workers.

This role reports to the Executive Director of Workforce and collaborates with instructors, employer

Qualifications

• Associate degree from an accredited institution in accounting, business administration, finance, or related field.
• OR High school diploma/GED and two years of related experience in accounting, bookkeeping, financial administration, grant management, or data tracking or related area.
• Experience working with adult learners or individuals facing employment barriers.
• Strong interpersonal, communication, and case-management skills.
• Ability to manage multiple students’ progress, documentation, and support needs.
• Must possess a high level of teamwork, cooperation, initiative, customer service, high level of accuracy, analytical and problem solving skills.
• Experience in workforce training, community college support roles, or career counseling.
• Familiarity with manufacturing career pathways or technical education.

Responsibilities

• Serve as the primary student-support contact for all program participants from enrollment through completion.
• Assist prospective students with application steps, placement, scheduling, and orientation.
• Provide individualized case management and referrals to internal and external support services.
• Track attendance, engagement, credential attainment, and student progress across each 8-week training module.
• Support employer recruitment events, job fairs, and placement activities with employer partners and other manufacturers.
• Work with employers to provide pre-apprenticeship and apprenticeship opportunities for students.
• Develops a Registered Electrical Pre-Apprenticeship.
• Facilitates communication between students, instructors, employers, and the Project Coordinator.
• Assists students with resume development, interview preparation, and job search strategies.
• Maintains accurate records for grant reporting, evaluation, and compliance.
• Performs other duties as assigned.

Skills

Interpersonal skills

Communication

Case management

Organizational skills

Attention to detail

Teamwork

Problem solving

Education

Associate degree in accounting / business / finance

High school diploma or GED with related experience

Job description

The Student Navigator supports learners throughout an Electrician and Fiber Optics Pathways Program, aiming to boost enrollment, retention, credential attainment, and successful transitions to employment or further education. The navigator provides case management, career guidance, wraparound support, and tailored navigation services for adult learners, incumbent workers, and dislocated workers.

This role reports to the Executive Director of Workforce and collaborates with instructors, employer