Student Living Leasing & Experience Specialist

The-Scion-Group; Lubbock (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discretionary annual bonus

Paid Time Off

Health Insurance

Vision Insurance

401k Matching

Paid Maternal Leave

Job summary

The Scion Group LLC is seeking an Experience Team Member at The Republic at Lubbock in Lubbock, Texas. This role blends marketing, customer service, and office administration to enhance resident experience and community engagement.

You will conduct tours, support sales initiatives, manage communications on social platforms, and coordinate maintenance and office tasks. The position requires excellent interpersonal skills, reliability, and flexibility to work day hours and on-call rotations during

Qualifications

• Customer-centric mindset.
• Agility & flexibility with a frequently changing environment.
• Great communication & interpersonal skills with a diverse population.
• Reliability & self-discipline.
• Availability to work during summer, holidays, and Turn periods.

Responsibilities

• Provide community and amenity tours.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives.
• Always represent the community positively and professionally.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.

Skills

Customer service

Sales

Communication

Organization

Flexibility

Job description

The Scion Group LLC is seeking an Experience Team Member at The Republic at Lubbock in Lubbock, Texas. This role blends marketing, customer service, and office administration to enhance resident experience and community engagement.

You will conduct tours, support sales initiatives, manage communications on social platforms, and coordinate maintenance and office tasks. The position requires excellent interpersonal skills, reliability, and flexibility to work day hours and on-call rotations during