Student Housing Operations Manager

University-of-Louisiana-At-Monroe; Breard (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

University of Louisiana at Monroe is seeking a Housing Operations Manager to maintain accurate housing records, manage assignments in the eRezlife system, and coordinate with maintenance and vendors to prepare spaces for residents. The role collaborates with Athletics and International Students to balance housing needs and ensure smooth operations.

Under the Director of Residential Life, the manager oversees the application process, tracks occupancy, and supports a culture of strong customer

Qualifications

• Bachelor's degree preferred; 2-3 years' experience in higher education.
• Working knowledge of Banner, Excel, and Microsoft.
• Familiarity with eRezlife is a plus.

Responsibilities

• All housing assignments utilizing ULM's eRezlife program.
• Oversee application process for each semester.
• Maintain accurate housing records including posting charges in Banner, occupancy reports, room changes, and processing delinquency notices.
• Balance the needs of multiple ULM entities such as Athletics and International Students as they relate to housing needs.
• Coordinate with maintenance staff and outside vendors to prepare buildings/rooms for residents.
• Work with Warhawk Village Apartments staff on assignments, room changes and contracts.

Skills

Excel

Customer service

Data management

Education

Bachelor's degree preferred

Tools

Banner

eRezlife

Job description

University of Louisiana at Monroe is seeking a Housing Operations Manager to maintain accurate housing records, manage assignments in the eRezlife system, and coordinate with maintenance and vendors to prepare spaces for residents. The role collaborates with Athletics and International Students to balance housing needs and ensure smooth operations.

Under the Director of Residential Life, the manager oversees the application process, tracks occupancy, and supports a culture of strong customer