Housing Operations & Assignments Specialist

University of California; Richmond (KY); On-site; USD 42,000 - 62,000; Full time

Job summary

Eastern Kentucky University is seeking a Coordinator, Housing Assignments & Operations to manage housing assignment processes and occupancy support. You will oversee room assignments, billing, contract changes, and adjunct accommodations, acting as a bridge between systems and student communications.

Responsibilities include coordinating StarRez, Banner, and Slate integrations, leading SOPs, reporting, and training Housing & Residence Life staff.

Qualifications

• Bachelor’s degree required in a related field (business mgmt/public admin).
• Experience in administration or college housing preferred (1 year).
• Experience with StarRez, Banner, Slate or similar systems preferred.

Responsibilities

• Coordinate housing administration in StarRez incl. applications, room assignments, changes, renewals, accommodations, and exemptions for all populations.
• Oversee housing-related billing and ensure data accuracy across StarRez, Banner, Slate and bursar systems.
• Develop operational reports, maintain SOPs, and train staff on processes and customer service expectations.

Skills

Customer service

Communication skills

Administrative experience

Education

Bachelor's degree in business management/related field

Master's degree preferred

Tools

StarRez

Banner

Slate

MS Office

Job description

Eastern Kentucky University is seeking a Coordinator, Housing Assignments & Operations to manage housing assignment processes and occupancy support. You will oversee room assignments, billing, contract changes, and adjunct accommodations, acting as a bridge between systems and student communications.

Responsibilities include coordinating StarRez, Banner, and Slate integrations, leading SOPs, reporting, and training Housing & Residence Life staff.