Student Housing Operations Lead

Jobtailor; Tuscaloosa (AL); On-site; USD 55,000 - 85,000; Full time

Job summary

Jobtailor in Tuscaloosa, Alabama, seeks a property management professional to support the General Manager in building a high-performing team and maintaining top-tier occupancy and collections. You will handle accounting tasks, vendor payments, and leverage Entrata to manage resident ledgers and leases.

The role involves collaboration with leasing, community outreach, and local partners to drive leasing performance and cost-effective operations, while ensuring compliance with Fair Housing

Qualifications

• Bachelor’s degree preferred; or 2–4 years of experience in student housing or a similar property management setting; or an equivalent combination of education and experience
• Strong accounting skills and comfort with financial software
• Proficiency in property management platforms (Entrata preferred) and Microsoft Office Suite
• Working knowledge of Fair Housing regulations and industry best practices
• Entrepreneurial spirit and solutions-first mindset

Responsibilities

• Support the General Manager in building a high-performing, motivated, and professional team
• Contribute to a positive, collaborative office environment that delivers exceptional customer service to prospects and residents
• Help implement and improve systems, procedures, and standards to enhance operational efficiency and reduce expenses
• Maintain open and effective communication with the General Manager to support smooth property operations
• Support relationships with the school, community organizations, and local businesses
• Participate in on-campus and community outreach events to boost awareness and leasing performance
• Collaborate with the Leasing Manager and team to leverage marketing opportunities
• Keep marketing materials, websites, and listings accurate, professional, and up to date
• Maintain property occupancy at or above 99% and collections at or above 98% of potential income
• Support NOI goals through cost control, income generation, and budget oversight
• Oversee collections and ensure delinquencies remain below 2% of total income
• Maintain accurate resident ledgers and financial transactions in property management software such as Entrata
• Process leases, perform regular audits, and manage vendor payments and accounts payable
• Provide first-class service to residents, prospects, parents, and community partners
• Network with university officials, student organizations, and local stakeholders
• Support the leasing team in showing and leasing apartments
• Monitor market trends and competitors

Skills

Property Management

Accounting Skills

Entrata Software

Fair Housing Regulations

Team Building

Education

Bachelor’s degree preferred

2–4 years of experience in student housing or similar property management

Tools

Entrata Software

Microsoft Office Suite

Property Management Platforms

Job description

Jobtailor in Tuscaloosa, Alabama, seeks a property management professional to support the General Manager in building a high-performing team and maintaining top-tier occupancy and collections. You will handle accounting tasks, vendor payments, and leverage Entrata to manage resident ledgers and leases.

The role involves collaboration with leasing, community outreach, and local partners to drive leasing performance and cost-effective operations, while ensuring compliance with Fair Housing