Student Housing Operations & Communications Manager

ULSA University of Louisville; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

The University Housing department at the University of Louisville, UHRE, seeks a Manager, Student Housing on a full‑time basis at Belknap Campus. This leadership role aligns messaging and operations with university priorities, directing assignments, billing, digital engagement and cross‑unit collaboration for student housing programs.

The Manager oversees content strategy, branding, and reports to senior leadership while guiding staff and coordinating special housing initiatives, move-in

Qualifications

• Bachelor's degree in a related field and four (4) years of relevant experience or an equivalent combination of education and experience.
• Five (5) years of progressive experience in housing operations, marketing, or strategic communications.
• Two (2) years of professional or student staff supervision experience.
• Demonstrated success in communications strategy, project management, and cross-functional leadership.
• Proficiency with communication and project software such as Adobe Creative Suite, Sprout Social, StarRez, Canva and Monday.com.

Responsibilities

• Direct the daily operations of the Assignments and Billing unit.
• Provide regular training and support to direct reports and supervise student staff.
• Collaborate to create occupancy management plans and coordinate room assignment, billing and retention.
• Track occupancy and billing trends and provide regular reports to inform strategy.
• Oversee web content, digital tools and department communications across platforms.

Job description

The University Housing department at the University of Louisville, UHRE, seeks a Manager, Student Housing on a full‑time basis at Belknap Campus. This leadership role aligns messaging and operations with university priorities, directing assignments, billing, digital engagement and cross‑unit collaboration for student housing programs.

The Manager oversees content strategy, branding, and reports to senior leadership while guiding staff and coordinating special housing initiatives, move-in