Student Housing Strategy & Operations Lead (Remote-Friendly)

University of Louisville; Louisville (KY); On-site; USD 80,000 - 110,000; Full time

Job summary

University of Louisville is seeking a Manager, Student Housing for Belknap Campus. This role directs assignments and billing operations, messaging strategy, and cross-unit collaboration to align with university priorities and student needs.

The position oversees content across web, print, email and social platforms, and leads fall move-in planning, service design, and reporting to inform department strategy. Supervises professional staff and reports to the Director of Housing Operations.

Qualifications

• Bachelor's degree in a related field and four (4) years of relevant experience or an equivalent combination of education and experience.
• Grade 7 (Salaried)

Responsibilities

• Direct the daily operations of the Assignments and Billing unit and supervise staff.
• Set vision for marketing and communications aligned with University priorities and branding.
• Lead cross-unit collaboration with offices such as Admissions, Student Success Center and Communications/Marketing.
• Oversee web presence, digital tools (StarRez, Monday.com) and digital signage.
• Represent UHRE on university committees and drive policy updates and student experience initiatives.
• Mentor and evaluate staff to maximize capacity and growth.

Skills

Experience in housing operations

Marketing

Strategic communications

Education

Bachelor's degree in related field

Master’s degree in communications, higher education administration, marketing, or related field

Job description

University of Louisville is seeking a Manager, Student Housing for Belknap Campus. This role directs assignments and billing operations, messaging strategy, and cross-unit collaboration to align with university priorities and student needs.

The position oversees content across web, print, email and social platforms, and leads fall move-in planning, service design, and reporting to inform department strategy. Supervises professional staff and reports to the Director of Housing Operations.