Student Housing Assignments Coordinator

Inside Higher Ed; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading educational institution in Los Angeles is seeking an Assignment Representative to manage housing assignments and provide exceptional customer service. The role requires 2 years of customer service experience, proficiency in MS Office, and strong communication skills. Ideal candidates will offer support to students and their families during the housing assignment process in a dynamic team environment.

Qualifications

• 2 years experience in customer service and/or related work experience.
• Experience in higher education preferred.
• Proficiency with MS Office, particularly Excel.

Responsibilities

• Advising students and parents on housing options and applications.
• Managing housing inventory and annual room configurations.
• Providing high-volume customer service through various channels.

Skills

Customer service experience

Communication skills

Time management

Proficiency in MS Office

Active listening

Critical thinking

Education

High School Diploma or GED equivalent

Bachelor's Degree

Tools

Microsoft Excel

Job description

A leading educational institution in Los Angeles is seeking an Assignment Representative to manage housing assignments and provide exceptional customer service. The role requires 2 years of customer service experience, proficiency in MS Office, and strong communication skills. Ideal candidates will offer support to students and their families during the housing assignment process in a dynamic team environment.