Housing Assignments Coordinator

University of Nebraska-Lincoln; Lincoln (NE); Vor Ort; USD 43.000 - 53.000; Vollzeit

Zusammenfassung

University of Nebraska-Lincoln is seeking a Housing Assignments Coordinator to manage housing assignment operations for 6,000 students and coordinate room selection, roommate matching, room moves, and billing.

The role emphasizes strong customer service and communication with students, families, and campus partners, supported by a background in consumer services and higher education settings.

Qualifikationen

• <1 year experience with email, phone, and in-person customer service; equivalent education/experience considered.
• Experience with Microsoft Office including email, word processing, spreadsheets, and databases.
• Strong communication, customer service, problem solving and critical thinking skills required.

Aufgaben

• Manage daily operations of housing assignment administration for 6000 residential students.
• Oversee room selection, roommate matching, room moves, and billing.
• Provide excellent customer service to current students, families, prospective students and campus partners.

Kenntnisse

Customer service

Communication

Problem solving

Critical thinking

Ausbildung

Bachelor's degree

Tools

Microsoft Office

Jobbeschreibung

Working Title

Housing Assignments Coordinator

Department

Housing Contracts & Student Accts-2304

Description Of Work

Ranked as one of the best employers in the state of Nebraska, the University of Nebraska is committed to providing a work environment and culture that fosters personal and professional success and satisfaction. By joining our team, you will be given opportunities to grow as an individual and contribute to the significant impact that we make within the University of Nebraska community and Nebraska’s economy each year.

We invest in our employees:

• Vacation and sick leave pay
• Medical, dental, and vision insurance
• No-cost life insurance
• Employee Assistance Program
• Exclusive staff discounts
• Continuous improvement and innovation
• Professional development through training and education
• A diverse and inclusive workplace
• And much more!

The Housing Assignments Coordinator manages the daily operations of housing assignment administration for 6000 residential students. This level of occupancy management includes responsibilities for many administrative processes which directly impact the student experience – This includes:

• Room selection
• Roommate matching
• Room moves
• Billing
• And more…

The Housing Assignments Coordinator provides excellent customer service to current students and families, prospective students and families, and campus partners. This important work is accomplished through strong working relationships with many campus stakeholders and constituents.

Minimum Required Qualifications

Bachelor’s degree plus at least one year of experience with email, phone, and in-person customer service; equivalent education/experience considered. Microsoft Office experience to include excellent email, word processing, spreadsheet, and database software program skills. Experience must demonstrate excellent communication, customer service, problem solving, and critical thinking skills.

Preferred Qualifications

• Experience working with students in a higher education setting.
• Previous experience working in a college housing and dining program.
• Experience with StarRez.

Posted Salary

$48,000/yr. minimum