Clinical Assistant — Student Health Scheduling

San Diego State University; San Diego (CA); On-site; USD 39,000 - 54,000; Full time

Job summary

San Diego State University’s Student Health Services is seeking a Clinical Assistant to support patient scheduling, front-office operations, and daily clinic coordination.

The role involves scheduling appointments, coordinating patient flow, participating in intake, and providing information about clinic services and campus resources. On-site, full-time, with responsibilities across administrative and clinical support tasks within a university health setting.

Qualifications

• High school diploma or equivalent with familiarity in a health care setting.
• Knowledge of patient privacy and confidentiality requirements.

Responsibilities

• Schedule and coordinate patient appointments per provider availability and triage guidelines.
• Serve as primary contact with information about SDSU services, costs, and campus resources.
• Determine appropriate scheduling, follow-up, or referrals for students to licensed health care professionals.
• Verify patient eligibility and update demographic information; process forms and records accurately.
• Coordinate patient flow, communicate wait times, and support timely access to care.
• Manage routine communications about appointments and clinic procedures while protecting privacy.

Skills

Patient-centered service

Privacy & confidentiality

EHR data entry & management

Medical terminology

Judgment & discretion

Professional communication

Education

High school diploma

Health care setting familiarity

Equivalent education/experience

Tools

Electronic Health Record systems

Job description

San Diego State University’s Student Health Services is seeking a Clinical Assistant to support patient scheduling, front-office operations, and daily clinic coordination.

The role involves scheduling appointments, coordinating patient flow, participating in intake, and providing information about clinic services and campus resources. On-site, full-time, with responsibilities across administrative and clinical support tasks within a university health setting.