Student Health Insurance Advisor

Laseagrant; Urbana, Northern (IL, KY); On-site; USD 29,000 - 34,000; Full time

Job summary

The University of Illinois Urbana-Champaign invites applications for the Medical Insurance Associate in Student Health Insurance. This 100% full-time civil service position supports students with insurance information, processes inquiries by phone, email, and in-person visits, and guides enrollment and waiver processes.

The role emphasizes accuracy, confidentiality, and teamwork with campus departments. A one-year equivalent experience and/or college coursework in health-related fields are

Qualifications

• Minimum one year of healthcare/administrative experience.
• Experience with HIPAA/FERPA regulations preferred.
• Able to communicate clearly via phone, email, and in person.

Responsibilities

• Assist students and staff with insurance inquiries and enrollment.
• Provide accurate information on plans, benefits, and waiver requirements.
• Support enrollment periods and coordinate with carriers.
• Maintain confidential records and respond to outreach events.

Skills

Customer service

Insurance terms

Communication skills

Data entry

Documentation

Education

Associate degree or equivalent

Tools

PowerDMS

Box

Job description

The University of Illinois Urbana-Champaign invites applications for the Medical Insurance Associate in Student Health Insurance. This 100% full-time civil service position supports students with insurance information, processes inquiries by phone, email, and in-person visits, and guides enrollment and waiver processes.

The role emphasizes accuracy, confidentiality, and teamwork with campus departments. A one-year equivalent experience and/or college coursework in health-related fields are