Student Health Front Desk Coordinator

Mindpath Health; Isla Vista (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Employee Assistance Program (EAP)

Life & Long-Term Disability Insurance

401(k) with employer match

Paid time off 15 days/year

Paid parental leave

Tuition reimbursement

Job summary

Mindpath Health is seeking a full-time Front Office Coordinator in Isla Vista, CA. You will greet patients, schedule and triage calls, collect co-pays, verify demographics, and support clinicians with administrative tasks in a patient-centered outpatient environment.

Join a mission-driven team delivering compassionate mental health care. The role emphasizes privacy, collaboration, and efficient front desk operations in a busy outpatient setting.

Qualifications

• Experience using EMR/EHR and/or practice management systems is required.
• High school diploma or equivalent.
• 2+ years in clerical/administrative/front office coordination.
• 1+ year of customer service experience, preferably in healthcare.
• Proficiency with Microsoft Office, multiline phone systems, and data entry.

Responsibilities

• Serve as the first point of contact for patients and visitors, delivering a positive, professional patient experience in person and by phone.
• Schedule appointments; triage and route calls; communicate patient needs to clinical staff.
• Collect co-pays and balances; explain paperwork; ensure accurate patient forms.
• Verify and update patient demographics and insurance information.
• Assist patients with Mindpath Health policies, procedures, and services.
• Escalate when needed to support patient safety and satisfaction.
• Support clinicians by managing arrivals, scheduling changes, and admin tasks.
• Collaborate with front office, clinical teams, and leadership to improve operations.
• Identify patient satisfaction concerns and contribute to resolutions.
• Maintain confidentiality of all protected health information.

Skills

EMR/EHR

Customer service

MS Office

Data entry

Multiline phone systems

Interpersonal skills

Confidentiality

Education

High school diploma

Job description

Mindpath Health is seeking a full-time Front Office Coordinator in Isla Vista, CA. You will greet patients, schedule and triage calls, collect co-pays, verify demographics, and support clinicians with administrative tasks in a patient-centered outpatient environment.

Join a mission-driven team delivering compassionate mental health care. The role emphasizes privacy, collaboration, and efficient front desk operations in a busy outpatient setting.