Front Office Coordinator — Student Health Program

Mindpath Health; Irvine (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Employee Assistance Program (EAP)

Life & Long-Term Disability Insurance

401(k) with employer match

Paid time off starting at 15 days per,

Paid parental leave

Tuition reimbursement

Job summary

Mindpath Health in Irvine is seeking a Front Office Coordinator to support clinicians, patients, and our College Health Program. This full-time, on-site role ensures a welcoming, patient-centered environment, manages front desk tasks, schedules, collects co-pays, updates records in EMR/EHR, and coordinates communication across departments.

You will bring 2+ years of clerical/front office experience in healthcare, proficiency with Microsoft Office and practice management systems, and strong

Qualifications

• Experience using EMR/EHR and/or practice management systems required.
• High school diploma or equivalent is required.
• 2+ years of clerical/administrative/front office coordination experience.
• 1+ year of healthcare customer service experience is preferred.
• Proficiency with Microsoft Office, multiline phone systems, accurate data entry.

Responsibilities

• Serve as the first point of contact for patients and visitors, delivering a positive, professional patient experience.
• Schedule appointments and manage calls, triage messages, and relay patient needs to clinical staff.
• Collect co-pays and outstanding balances; explain paperwork and complete patient forms.
• Verify and update patient demographics and insurance information.
• Assist patients with understanding Mindpath Health policies and services.
• Escalate as needed and support patient safety and satisfaction.
• Assist clinicians by managing arrivals, scheduling changes, and general tasks.
• Collaborate with front office, clinical teams, and leadership to improve operations.
• Identify patient satisfaction concerns and contribute to resolutions.
• Maintain strict confidentiality of protected health information.

Skills

EMR/EHR

Data entry

Microsoft Office

Multiline phone systems

Customer service

Interpersonal skills

Communication

Organization

Problem-solving

Teamwork

Confidentiality

Healthcare experience

High school diploma

Education

High school diploma or equivalent

Tools

Practice Management Systems

Job description

Mindpath Health in Irvine is seeking a Front Office Coordinator to support clinicians, patients, and our College Health Program. This full-time, on-site role ensures a welcoming, patient-centered environment, manages front desk tasks, schedules, collects co-pays, updates records in EMR/EHR, and coordinates communication across departments.

You will bring 2+ years of clerical/front office experience in healthcare, proficiency with Microsoft Office and practice management systems, and strong