Student Front Desk Receptionist

OSU Oregon State University; Corvallis (OR); On-site; USD 2,066,000 - 2,480,000; Part time

Benefits offered by this job

Medical, Dental, Vision benefits

Tuition reduction benefits for OSU

Flexible work arrangements

Employee Assistance Program

Job summary

Oregon State University’s Division of Ecampus is seeking a part-time Student Front Desk Receptionist to greet visitors, assist staff, and manage front desk duties at the Valley Library in Corvallis. You will handle phone duties, calendar coordination, mail and supplies, and support captioning tasks for the CDT unit as needed.

The role emphasizes customer service, reliability, and strong communication while offering exposure to a dynamic campus environment and in-person office operations.

Qualifications

• Previous customer service experience.
• Must be responsible, personable, reliable, and have a strong work ethic.
• Strong written/verbal communications skills.
• Attention to detail, accuracy and the ability to see projects through to completion.

Responsibilities

• Greet and assist visitors, ensuring a welcoming and inclusive atmosphere.
• Notify staff when guests arrive and provide directions to rooms.
• Check conference room schedules and reserve rooms as requested.
• Relay messages and follow up with staff by email, messaging apps or phone.
• Answer the main office phone line and transfer calls.
• Manage loan equipment check out/in for Ecampus staff.
• Assist with captioning tasks for CDT as needed.

Skills

Customer service

Communication

Reliability

Education

Undergraduate student

Tools

Office software

Job description

Department: Division of Ecampus Special Instructions to Applicants: When applying you will be required to attach the following electronic documents: A Resume Schedule of availability within Ecampus office hours, Monday - Friday, 8:00 a.m. - 5:00 p.m. Please do not attach your class schedule – provide the times you are available to work. Applicants who do not provide a schedule of availability as instructed might not be considered. Supplemental Questions Supplemental Questions: 1. Please describe your customer service experience and the skills you have developed through those experiences. Include examples of how you have assisted customers, handled questions or concerns, and contributed to a positive customer experience. (500-word max.) 2. Describe a time when you identified a task that needed to be completed, solved a problem independently, or sought out information without being directed to do so. What was the situation, what actions did you take, and what was the outcome? (500-word max.) For additional information please contact: Gina Morford at [e-mail] We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire. Note: All job offers are contingent upon Human Resources final approval

Job Description: This recruitment will be used to fill one part-time (a maximum of 24 hours per week) Student Front Desk Receptionist for the Division of Ecampus at Oregon State University (OSU). The Division of Ecampus is a growing, innovative, and collaborative organization with a commitment to providing high-quality online education. The division extends Oregon State University’s exceptional learning experiences including microcredentials, certificates, and degrees available to students throughout Oregon and around the world. The division includes Ecampus, offering over 130 online and hybrid degree programs; the Ecampus Research Unit (ECRU), conducting and supporting original research in online teaching and learning; the Corporate and Workforce Education Unit (CWE), creating pathways for learners employed by collaborators in business and government; the Open Educational Resources Unit (OER), aiding faculty in adopting open course materials; and the Alternative Credential Unit (ACU), developing short-form educational opportunities. As the initial point of contact in the office, the Student Front Desk Receptionist is responsible for addressing the needs of visitors and internal faculty and staff. They welcome visitors into the office suite and connect them with their meetings. The Student Front Desk Receptionist also engages in routine and hands‑on activities throughout the office and completes detail work accurately. They also may support the Course Development and Training unit (CDT) by captioning online courses. This role involves independently tracking routine duties and assigned areas of responsibility, applying a proactive approach to problem‑solving and information retrieval, and taking the initiative to be resourceful. While covering the front desk the Student Front Desk Receptionist also has periods of downtime in which they may work on their schoolwork although this is not to take priority over job duties and responsibilities. The Division of Ecampus maintains demonstrable commitment to inclusive excellence, including efforts that promote equitable outcomes among all types of learners and groups. This position supports these goals by contributing to a positive office culture and fostering a friendly, welcoming, and inclusive atmosphere while assisting guests and responding to questions from external visitors, whether by phone or in person.

Position Duties

Reception and Customer Service

• Greet and assist a variety of visitors to the office suite and ensure a welcoming and inclusive atmosphere, while politely directing visitors and helping maintain a secure office environment
• Notify staff when their guests have arrived and provide directions to rooms and other locations
• Check conference room schedules and individual calendars for meeting information, make conference room reservations as requested
• Relay messages and follow up with staff by email, messaging applications or phone
• Answer the Library Administration phone line and transfer calls
• Become knowledgeable about office operations, locations, resources and supplies
• Manage loan equipment check out/in for Ecampus staff
• Send out email notifications to staff per front desk coordinator request and direction

Opening/closing duties for the lobby and office area

• Clean and maintain shared spaces weekly, including watering the office plants
• Pick up, deliver and distribute mail and packages, create new mailboxes as needed or requested
• Clear out cardboard recycling and submit pick-up requests for recycling bins
• Charge and update the Division of Ecampus checkout laptops
• Assist in unpacking and putting office supplies away, organizing office supplies, and tidying the supply closet

Office Support

• Manage surplus shelves and submit pick-up requests
• Assist staff with conference room technology, troubleshoot technology issues
• Provide assistance with printing and resolve basic copy machine issues, refill copy paper trays and change toner
• Assist in the cleaning out and preparation of offices and cubicles

Other Duties as Assigned

• Provide captioning support for the Course Development and Training unit (CDT). This work is completed away from the front desk in 1-2 hour blocks and involves selecting Ecampus courses to caption using the task management platform Asana
• Other tasks could include, but are not limited to, researching information/products, creating/updating spreadsheets, data entry, scanning books or documents, event support, preparing mailings, assisting in the training of new student employees, assembling furniture, and running errands between buildings

Transferable Skill Development

OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below: Communication, Critical Thinking, Professionalism, Equity & Inclusion

Qualifications

Full Employment Eligibility Requirements can be found here: https://hr.oregonstate.edu/student-employment-manual/500-employment-eligibility-requirements

• Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
• Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
• Must meet the applicable minimal enrollment standard
• High School student: Regularly enrolled in a high school or participating in a home‑schooling program
• Undergraduate and post‑baccalaureate student: 6 credit hours per term
• Undergraduate international student: 12 credit hours per term*
• Graduate student officially admitted to Graduate School: 5 credit hours per term
• Graduate international student officially admitted to Graduate School: 9 credit hours per term*
• *International students may be allowed to carry fewer hours than specified above and still be considered “full‑time” by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.

Required Qualifications

• Currently enrolled Oregon State University undergraduate student.
• Previous customer service experience.
• Must be responsible, personable, reliable, and have a strong work ethic.
• Must have strong written/verbal communications skills.
• Attention to detail, accuracy and the ability to see projects through to completion.
• Strong ability to quickly learn new software applications and proactively resolve routine office technology issues.
• Ability to research information from a variety of online sources and previous communications to perform duties.
• Ability to take initiative on recurring tasks.
• Ability to maintain regular, consistent, and reliable attendance.
• Must be available to work at least 15 hours per week.
• A demonstrable commitment to inclusive excellence.

Preferred Qualifications

• Completed at least one term at Oregon State University (OSU) upon applying for the position.
• Available to work fall term 2026, Mondays (mornings), Tuesdays (midday), Wednesdays, and Fridays.
• Willing to start work at 8:00 a.m. or end work at 5:00 p.m. when academic schedule allows.

Working Conditions/Schedule

• Work is performed on site in an office environment at the Valley Library on the Oregon State University campus in Corvallis, Oregon.
• Hours of operation: Monday - Friday, 8:00 am - 5:00 pm.
• Position requires in‑person attendance and regular interaction with students, faculty, staff, and visitors.
• Duties are performed in a professional office setting and include the use of computers, copiers, filing systems, and other standard office equipment.
• Expected work hours range from 15 to 24 hours per week.
• Position requires coverage of the front office desk during scheduled shifts.
• Work involves sitting for extended periods, as well as occasional standing, walking, lifting boxes, cleaning, assembling office furniture, captioning work (transcribing), and light filing or administrative tasks.

Anticipated Start Date

2026-10-19

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard.

We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

FACTS

• Top 1.4% university in the world
• More research funding than all public universities in Oregon combined
• 1 of 3 land, sea, space and sun grant universities in the U.S.
• 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
• 7 cultural resource centers that offer education, celebration and belonging for everyone
• 100+ undergraduate degree programs
• 80+ graduate degrees plus hundreds of minor options and certificates
• 35k+ students including more than 2.3k international students and 10k students of color
• 217k+ alumni worldwide

Locations

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State’s beautiful, historic and state‑of‑the‑art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

Total Rewards Package

• Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
• Free confidential mental health and emotional support services, and counseling resources.
• Retirement savings paid by the university.
• A generous paid leave package, including holidays, vacation and sick leave.
• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
• Optional lifestyle benefits such as pet, accident, and critical care insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is a) in response to a formal complaint or charge, b) in furtherance of an investigation proceeding, hearing, or action, including an investigation conducted by the employer, or c) consistent with the contractor’s legal duty to furnish information.

At Oregon State University, no qualified person shall, solely by reason of disability, be denied access to, participation in, or the benefits of, any program or activity operated by the University. If requested, OSU will provide reasonable accommodation to applicants in order to provide access to the application, interviewing and selection process. You are not required to note the presence of a disability on your application to receive an accommodation. Please request any reasonable accommodations for disability as early as possible in the application and search process. Requests may be directed to the hiring unit, or to the Office of Equal Opportunity and Access at (541) 737‑3556. See Request an Accommodation Procedures for the OSU policy.

Oregon State University, in compliance with state and federal laws and regulations, including Title IX and its regulations, does not unlawfully discriminate and prohibits discrimination in any education program or activity that it operates, including in academic admissions and employment.

The university prohibits unlawful discrimination on the basis of age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin (including ancestry and ethnicity), citizenship, marital or family status, pregnancy or related conditions, disability, genetic information, protected veteran status / service in the uniformed service, or any other status protected by law or OSU policy.

Inquiries about Title IX may be referred to OSU’s Title IX Coordinator, the U.S. Department of Education’s Office for Civil Rights (link to https://ocrcas.ed.gov/contact-ocr), or both. OSU’s Title IX Coordinator is the Executive Director of the Office of Equal Opportunity and Access (EOA).

Know Your Rights Oregon Family Leave Act: Department of Labor Family and Medical Leave Act: