Office Specialist 2: Ecampus Application Evaluator

OSU Oregon State University; Corvallis (OR); Hybrid; USD 2,617,000 - 3,961,000; Full time

Job summary

Oregon State University is seeking an Office Specialist 2 to support the Office of Admissions, focusing on evaluating applicant credentials for undergraduate admissions and managing documentation in Banner SIS and Slate CRM.

Responsibilities include processing applications, researching transfer equivalencies, and coordinating with Ecampus enrollment services. The role requires strong clerical skills, data entry, and effective communication.

Qualifications

• Two years of general clerical experience.
• One year of typing/word processing or equivalent document generation.
• Associate's degree or a certificate in Office Occupations or Technology substituting for experience.

Responsibilities

• Evaluate admission eligibility for undergraduate domestic students, including Ecampus.
• Determine residency and advise on eligibility and appeal rights.
• Process applications and change student level in CRM and Banner SIS as needed.
• Respond to emails and participate in meetings; communicate with diverse audiences.

Skills

Clerical experience

Typing

Education

Associate's degree in Office Occupations or Office Technology

Certificate in Office Occupations or Office Technology

Tools

Banner SIS

OnBase

Slate CRM

Smart Panda Raptor OCR

Microsoft Office

Job description

Department: Office of Admissions

Special Instructions to Applicants: When applying you will be required to attach the following electronic documents: 1) A resume/CV; and 2) A cover letter indicating how your qualifications and experience have prepared you for this position. Starting salary will be commensurate with skills, education, and experience. For additional information please contact: David Compton at [e-mail]

Job Summary: This recruitment will be used to fill one full-time Office Specialist 2: Ecampus Application Evaluator position for the Office of Admissions at Oregon State University (OSU).

Key Responsibilities

Process Applications: Determine which documents are necessary for applicant files to be completed for evaluation. Evaluate credentials for admission eligibility for all undergraduate domestic students, particularly those for the Ecampus. Determine if student level is correct and change in CRM and Banner SIS when appropriate. Research transfer institutions to determine if OSU recognizes them and they meet transfer guidelines. Evaluate credentials for admission eligibility of first-time freshman, transfers & post-baccalaureate (postbacc) applicants. Compare credentials of applicants against stated requirements for eligibility. Fill out an informational reader form for each applicant to document their review process and eligibility for admission. Make appropriate admit decisions based on requirements, and in cases where qualifications are marginal, refer file to secondary review process (Holistic Review). Determine residency based on student responses on application or refer to secondary residency review. Explain formal appeal process rights to students. Process suspended or errored WEB applications in Banner SIS. For postbaccs, prepare & forward application materials to appropriate departmental review or review according to admissions requirements specific to this population.

Process Change Forms: Process all campus, term and major changes for prospective Ecampus students in CRM. Create new applications in CRM for campus and term changes. Determine if student level is correct and change in CRM and Banner SIS when appropriate.

Respond to Emails & Attend Meetings: Respond to student inquiries & OSU departmental requests via email. This will include communicating time sensitive information to students. Maintain communications appropriate for audiences from diverse backgrounds and cultural identities. Use chat communication (Microsoft Teams) and email to work closely with colleagues and supervisors when unsure of appropriate procedures. Attend meetings with direct supervisor, monthly town halls, and department-wide meetings for information-sharing and training purposes.

Other Duties As Assigned: Provides operational support during peak periods by assisting with other unit responsibilities as needed for comprehensive coverage. Participates in professional development events or opportunities and serves on search committees. The processes housed within the Office of Admissions include the recruitment of prospective students, responding to requests for admission, providing general university, specific program, and admissions process information, and processing applications from all persons seeking entry to Oregon State University. This position will work closely with Ecampus Enrollment Services to triage issues that directly affect admissions. The purpose of this position is to process documents, evaluate credentials, maintain applicant files, and make admissions determinations, while applying state system, university and office regulations and requirements. This position may provide information to campus faculty, academic advisors, high school and college counselors, and students both prospective and current.

Software used in this position include Banner Student Information System, OnBase document imaging management system, Slate CRM, Smart Panda Raptor OCR and Microsoft Office.

Qualifications

Required Qualifications: Two years of general clerical experience. One year of which included typing, word processing, or other experience generating documents; OR An Associate's degree in Office Occupations or Office Technology; OR Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience. College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.

Additional Required Qualifications: Experience with using computers and computer software to ensure accurate and efficient data entry. Demonstrated competency in Microsoft Windows and Microsoft Office Software Suite. Demonstrated professional communication skills with the ability to communicate with diverse audiences. Ability to: Independently research, assess, and retrieve information from the Internet. Receive and provide information in person, by phone, or electronically. Explain information regarding specific programs or services clearly. Provide in-depth technical information regarding policies, procedures, and programs to applicants and university colleagues and partners. Sit at a keyboard/computer/workstation for the majority of a workday. Be proficient in typing using standard qwerty keyboard. This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

Preferred Qualifications: Competency in using Slate CRM, Banner SIS, and document management systems (i.e. On Base). Experience in higher education.

Working Conditions/Schedule

Sit at a keyboard/computer/workstation for work day. Schedule is typically Monday through Friday, 8am-5pm. Hybrid, or remote work may be available.

Salary Range

$19.36-$28.75

Anticipated Start Date

2026-10-05

Anticipated End Date

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. If this position has critical or security-sensitive responsibilities and/or driving duties and you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at [e-mail]. Do not apply via the OSU Career site. Instead, please login to your regular Workday account and visit the Jobs Hub to apply. We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

Working for Oregon State University is so much more than a job!

Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

FACTS

Top 1.4% university in the world More research funding than all public universities in Oregon combined 1 of 3 land, sea, space and sun grant universities in the U.S. 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties 7 cultural resource centers that offer education, celebration and belonging for everyone 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates 35k+ students including more than 2.3k international students and 10k students of color 217k+ alumni worldwide For more interesting facts about OSU visit: https://oregonstate.edu/about

Locations

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

Total Rewards Package

Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including: Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents. Free confidential mental health and emotional support services, and counseling resources. Retirement savings paid by the university. A generous paid leave package, including holidays, vacation and sick leave. Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities. Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program. Optional lifestyle benefits such as pet, accident, and critical care insurance, giving you peace of mind and the support you need to thrive in all aspects of your life. Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU.

Equal Opportunity and Accommodation Statements

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is a) in response to a formal complaint or charge, b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or c) consistent with the contractor’s legal duty to furnish information. At Oregon State University, no qualified person shall, solely by reason of disability, be denied access to, participation in, or the benefits of, any program or activity operated by the University. If requested, OSU will provide reasonable accommodation to applicants in order to provide access to the application, interviewing and selection process. You are not required to note the presence of a disability on your application to receive an accommodation. Please request any reasonable accommodations for disability as early as possible in the application and search process. Requests may be directed to the hiring unit, or to the Office of Equal Opportunity and Access at [phone]. See Request an Accommodation Procedures for the OSU policy. Oregon State University, in compliance with state and federal laws and regulations, including Title IX and its regulations, does not unlawfully discriminate and prohibits discrimination in any education program or activity that it operates, including in academic admissions and employment. The university prohibits unlawful discrimination on the basis of age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin (including ancestry and ethnicity), citizenship, marital or family status, pregnancy or related conditions, disability, genetic information, protected veteran status / service in the uniformed service, or any other status protected by law or OSU policy. Inquiries about Title IX may be referred to OSU’s Title IX Coordinator, the U.S. Department of Education’s Office for Civil Rights (link to https://ocrcas.ed.gov/contact-ocr), or both. OSU’s Title IX Coordinator is the Executive Director of the Office of Equal Opportunity and Access (EOA). For information on OSU’s nondiscrimination policy and procedures, including how to report information about conduct that may constitute discrimination or make a complaint of sex discrimination under Title IX, contact EOA by phone: [phone], email: [e-mail], mail/location: 330 Snell Hall, Corvallis OR 97331, or visit EOA’s website: eoa.oregonstate.edu. Know Your Rights Oregon Family Leave Act: Department of Labor Family and Medical Leave Act: