Student Front Desk & Career Development Assistant

American University; Washington; On-site; USD 21,000 - 30,000; Part time

Job summary

American University’s Kogod School of Business is seeking a part-time Front Desk Assistant to support the Career Development office. You will greet visitors, manage inquiries, and assist with events and documentation in a fast-paced, student-centered environment.

Responsibilities include coordinating appointments, handling Handshake and UConnect tasks, and assisting with social media and content creation. Ideal candidates are undergraduate students with strong organization and teamwork skills.

Qualifications

• Students pursuing an undergraduate degree.
• Strong leadership and communication skills.
• Impeccable organizational skills and attention to detail.
• Flexibility, initiative, and ability to multitask and work both independently and as part of a team.
• Maturity and an elevated level of professionalism, especially as it relates to building and maintaining relationships with prospective and visiting employers.
• Proficiency with Microsoft Office Products.

Responsibilities

• Staff the front desk during business hours (9:00 a.m. – 5:00 p.m., Monday–Friday) on a scheduled basis.
• Greet guests, answer phones, and respond to or redirect emails.
• Support students to make and check-in for appointments for students with Career Development staff and Peer Consultants.
• Provide support for and troubleshoot student and employer issues in Handshake, Kogod’s job and internship platform.
• Support with the Kogod Talent Network system.
• Monitor and assess the Document Review process in KTN (assess, request feedback, and approve undergraduate resumes based on criteria).
• Create alumni accounts.
• Monitor the Kogod Talent Network email inbox for inbound requests.
• Support basic troubleshooting and answer basic questions about what the system does.
• Review and approve content such as blog posts and videos for UConnect (the career website platform).
• Assist with content creation, social media support, and presentation development.
• Support general office operations and administrative projects such as data entry, filing, copying, and maintaining shared spaces.
• Provide backup assistance for event and space setup, including flipping the lounge for events or meetings.

Skills

Leadership

Communication

Organization

Multitasking

Professionalism

MS Office

Education

Undergraduate student

Tools

Handshake

KTN

UConnect

Job description

American University’s Kogod School of Business is seeking a part-time Front Desk Assistant to support the Career Development office. You will greet visitors, manage inquiries, and assist with events and documentation in a fast-paced, student-centered environment.

Responsibilities include coordinating appointments, handling Handshake and UConnect tasks, and assisting with social media and content creation. Ideal candidates are undergraduate students with strong organization and teamwork skills.