Student Financial Specialist

University-of-North-Carolina-At-Chapel-Hil; Chapel Hill (NC); Hybrid; USD 40,000 - 65,000; Full time

Job summary

University of North Carolina at Chapel Hill is seeking a Student Financial Specialist to join the University Cashier Office. The role supports tuition waiver processing, credit card reconciliation, scholarship coordination and financial reporting.

This non-supervisory accounting technician position emphasizes accuracy with confidential student data, deadlines, and customer service in a hybrid work environment, reporting to the Operations Manager.

Qualifications

• Experience with billing, collection and reporting of tuition and fees.
• Experience with accounts payable processing, reviewing docs and resolving discrepancies.
• Ability to manage confidential student information and meet deadlines.

Responsibilities

• Process tuition waiver data and reporting.
• Reconcile University-wide credit card transactions.
• Coordinate outside scholarships.
• Perform financial analysis and reporting.
• Provide customer service to students and departments.

Education

High school diploma or equivalent

Tools

PeopleSoft

Job description

Full-time/Part-time Permanent/Time-Limited

Full-time/Part-time Permanent/Time-Limited Full-Time Permanent

If time-limited, estimated duration of appointment

This position is not eligible for H-1B sponsorship.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

The Office of the University Cashier reports to the Treasury Services Director and is part of the Finance and Operations Division. The office serves as the central office for the collection and reporting of University revenues. The responsibilities of the office include billing, collection, monitoring and reporting of tuition & fees, other departmental charges and campus based loans, which include Federal and University long-term and short-term loans. The office is the regulatory authority for ensuring that University revenues are invested in interest bearing accounts in a timely manner in accordance with Federal and State Laws.

Position Summary

Hybrid: This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

The Student Financial Specialist is a non-supervisory Accounting Technician position supporting the University Cashier Office. Reporting to the Operations Manager, the position is responsible for tuition waiver processing and reporting, University-wide credit card reconciliation, coordination of outside scholarships, financial analysis and reporting, and customer service.

Minimum Education and Experience Requirements

High school diploma or equivalency and one year of experience in accounting work; or equivalent combination of training and experience.

Management Preferences

• Experience using PeopleSoft or a comparable enterprise financial or student information system.
• Experience with accounts payable processing, including reviewing documentation, entering or validating transactions, resolving discrepancies, and maintaining accurate records.
• Experience in process accounting and in bookkeeping or accounting clerical work within an accounting office.

Required Licenses/Certifications

Special Physical/Mental Requirements

Ability to work accurately with detailed financial records and confidential student information; manage recurring deadlines and seasonal volume; analyze and resolve discrepancies; communicate clearly with students, families, campus departments, and external organizations; and maintain concentration while balancing multiple priorities in a customer-facing office environment.

Campus Security Authority Responsibilities

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Required Documents

• Curriculum Vitae / Resume
• Cover Letter
• List of References

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Describe your ability to work effectively as part of a team and autonomously. Please provide an example of each:

  (Open Ended Question)

• * Describe your experience using Microsoft Excel and other technology to analyze data, prepare reports, and support financial or administrative processes:

  (Open Ended Question)

• * Describe your customer service experience, including how you have handled a complex or sensitive customer concern:

  (Open Ended Question)

• * Please select the response below that best describes your experience/education for the Accounting Technician position.
  • High school diploma/GED and at least one year of accounting experience
  • Associate's, Bachelor's, Master's, or Doctorate in any field
  • Combination of post high school education and/or experience in accounting to equal at least 1 year
  • Did not complete high school but have a combination of high school education and accounting experience to equal 5 years (ex. 3 years of high school and 2 years experience)
  • None of the above