Student Financial Services Lead — Empower Student Aid

The Nagler Group; Chicopee (MA); On-site; USD 46,000 - 50,000; Full time

Job summary

The Nagler Group is seeking an Assistant Director of Student Financial Services in Chicopee, MA, offering a $46,000–$50,000 yearly salary and a full-time, permanent position. You will guide students through financial aid options and ensure timely disbursements, working with campus partners to support a seamless student experience.

Ideal candidates bring a bachelor's degree and strong communication, organizational, and analytical skills.

Qualifications

• Bachelor's degree required.
• Experience in financial aid or higher education preferred.
• Familiarity with Title IV regulations a plus.
• Strong communication and analytical skills.

Responsibilities

• Guide students and families through financial aid eligibility and financing options.
• Administer federal, state, and institutional aid programs with compliance.
• Resolve discrepancies and ensure timely disbursements.
• Collaborate with Admissions, Finance, and other campus departments.
• Translate complex financial information into clear guidance.

Skills

Communication skills

Organizational skills

Analytical skills

Customer service

Education

Bachelor's degree

Job description

The Nagler Group is seeking an Assistant Director of Student Financial Services in Chicopee, MA, offering a $46,000–$50,000 yearly salary and a full-time, permanent position. You will guide students through financial aid options and ensure timely disbursements, working with campus partners to support a seamless student experience.

Ideal candidates bring a bachelor's degree and strong communication, organizational, and analytical skills.