Assistant Director Student Financial Services

The Nagler Group; Chicopee (MA); On-site; USD 46,000 - 50,000; Full time

Job summary

The Nagler Group is seeking an Assistant Director of Student Financial Services in Chicopee, MA, offering a $46,000–$50,000 yearly salary and a full-time, permanent position. You will guide students through financial aid options and ensure timely disbursements, working with campus partners to support a seamless student experience.

Ideal candidates bring a bachelor's degree and strong communication, organizational, and analytical skills.

Qualifications

• Bachelor's degree required.
• Experience in financial aid or higher education preferred.
• Familiarity with Title IV regulations a plus.
• Strong communication and analytical skills.

Responsibilities

• Guide students and families through financial aid eligibility and financing options.
• Administer federal, state, and institutional aid programs with compliance.
• Resolve discrepancies and ensure timely disbursements.
• Collaborate with Admissions, Finance, and other campus departments.
• Translate complex financial information into clear guidance.

Skills

Communication skills

Organizational skills

Analytical skills

Customer service

Education

Bachelor's degree

Job description

Assistant Director of Student Financial Services — Chicopee, MA | $46,000–$50,000 | Full-Time | Permanent

What if your next career move helped open doors to a college education?

We're recruiting for an Assistant Director of Student Financial Services who combines financial aid expertise, attention to detail, and a genuine passion for helping students succeed.

This is an opportunity to do more than process paperwork. You'll help students and families navigate the financial side of higher education, understand their options, and take confident steps toward their future.

What You'll Do

• Guide students and families through financial aid eligibility, FAFSA requirements, grants, scholarships, loans, and financing options.
• Administer federal, state, and institutional financial aid programs while ensuring accuracy and regulatory compliance.
• Investigate discrepancies, resolve documentation issues, and help ensure timely financial aid disbursements.
• Collaborate with Admissions, Finance, Student Accounts, and other campus departments to support a seamless student experience.
• Translate complex financial information into clear, compassionate guidance that helps students make informed decisions.

What We're Looking For

• Bachelor's degree required.
• Experience in financial aid, student financial services, higher education, or a related field strongly preferred.
• Familiarity with Title IV regulations and financial aid management systems is a plus.
• Strong communication, organizational, analytical, and customer service skills.
• A detail-oriented, student-focused professional who enjoys problem-solving and working collaboratively.

Why Consider This Opportunity?

Your work can make a meaningful difference in a student's educational journey. If you're passionate about helping students overcome financial barriers and want to bring your expertise to a collaborative higher education environment, this could be your next great move.

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