Student Financial Services Lead & Counselor

Wittenberg University; Springfield (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Wittenberg University is seeking a Student Financial Services Coordinator in Springfield, OH to oversee admission processing, campus visits, and financial aid operations. The role requires managing FAFSA processing, verification, scholarship administration, and student counseling with a strong emphasis on accuracy and customer service.

The position involves supervising 2-4 student workers, coordinating with Enrollment Management, and ensuring FERPA compliance while collaborating with multiple

Qualifications

• In-depth knowledge of Title IV regulations and compliance standards.
• Supervisory or team leadership experience.
• Demonstrated excellence in student service, conflict resolution, and counseling.
• Proficiency with Slate, Colleague, and Microsoft Office Suite

Responsibilities

• Process applications from receipt through admission decisions and assist with committee reviews.
• Coordinate campus visits and communicate with visitors using Slate.
• Administer financial aid processing, including FAFSA, verification, and packaging; ensure compliance.
• Supervise 2-4 student workers and support cross-department collaboration.
• Maintain FERPA confidentiality and provide counseling to students and families.

Skills

Student services

Conflict resolution

Counseling

Slate

Colleague

Microsoft Office

Tools

Slate

Colleague

Microsoft Office Suite

Job description

Wittenberg University is seeking a Student Financial Services Coordinator in Springfield, OH to oversee admission processing, campus visits, and financial aid operations. The role requires managing FAFSA processing, verification, scholarship administration, and student counseling with a strong emphasis on accuracy and customer service.

The position involves supervising 2-4 student workers, coordinating with Enrollment Management, and ensuring FERPA compliance while collaborating with multiple