Student Financial Services Assistant - Invoicing & Payments

ArcBest

Fort Smith (AR)

Hybrid

USD 17,000 - 22,000

Part time

6 days ago

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Job summary

ArcBest is seeking a Student Worker in the Financial Services department in Fort Smith, AR to support daily invoicing, cash application, accounts payable and accounts receivable processes. You will interact with multiple teams and help ensure accurate billing and timely payments.

You will review customer terms and shipment details, process invoices, apply cash receipts, and assist with vendor invoices. This role emphasizes confidentiality, flexibility, and problem solving while offering

Qualifications

Proficient in Microsoft Office Suite.
High School Diploma or GED (required).
Pursuing a Bachelor's Degree.

Responsibilities

Review customer terms, paperwork and shipment details to ensure accurate invoicing.
Manage customer account balances and identify delinquent payment situations.
Process, print and transmit invoices.
Apply cash as it is received from customer.
Work to ensure customer and carrier relationships are maintained.
Resolve customer disputes and rejections and perform root cause analysis with invoice transmission.
Resolve account past due issues, billing disputes, misapplied payments, and other requests to ensure timely payment.
Image carrier invoices and index for payment processing and records storage.
Review and approve vendor invoices, setups, and corrections.
Determine root cause for late payments and implement solutions to prevent future late payments.
Work on projects such as gathering credit report data, organizing correspondence to customers, and entering invoice data into online systems.
Improve quality, productivity, and effectiveness through the Quality Process.