Part-Time Customer Support Associate — Student

ArcBest; Fort Smith (AR); On-site; USD 17,000 - 21,000; Part time

Job summary

ArcBest is seeking a Student Worker in Fort Smith, AR to support customer service for shipments and monitor shipments, ensuring quick problem resolution. You will communicate status to customers and help improve processes.

Required: pursuing a Bachelor's degree with no prior experience necessary. Part-time hours, typically 8:00 am–5:00 pm with occasional irregular hours; compensation is hourly.

Qualifications

• Pursuing Bachelor's degree required.
• No prior experience necessary.
• Basic competence with phone skills and Microsoft Office Outlook.

Responsibilities

• Communicate shipment status to internal and external customers.
• Find, recommend, and implement solutions to problems.
• Operate office machines and computers.
• Type, format, proofread, and edit correspondence and documents.
• Other duties and projects as assigned.

Skills

Active Learning

Flexibility and Adaptability

Initiative

Interpersonal Relationships

Managing Multiple Priorities

Problem Solving

Education

Pursuing Bachelor's Degree, required

Tools

Microsoft Office Outlook

Job description

ArcBest is seeking a Student Worker in Fort Smith, AR to support customer service for shipments and monitor shipments, ensuring quick problem resolution. You will communicate status to customers and help improve processes.

Required: pursuing a Bachelor's degree with no prior experience necessary. Part-time hours, typically 8:00 am–5:00 pm with occasional irregular hours; compensation is hourly.